Ice Cream Shop Customer Service Associate at The Ice Cream Factory

Scoop Up a Sweet Opportunity!

Join THE ICE CREAM FACTORY as a Customer Service Associate!

Are you ready to bring smiles to faces and make someone's day a little sweeter? At THE ICE CREAM FACTORY, located in the heart of Lincoln Road in sunny Miami Beach, FL, we’re all about serving up happiness one scoop at a time. We’re looking for friendly, enthusiastic individuals to join our team as Customer Service Associates and help create unforgettable experiences for our customers.

As a Customer Service Associate, you’ll be the face of our shop, ensuring every guest leaves with a smile (and maybe a sprinkle or two). Your responsibilities will include:

- Greeting customers with a warm and friendly attitude.

- Preparing and serving delicious ice cream treats with precision and care.

- Handling transactions at the register with efficiency and accuracy.

- Maintaining a clean and inviting shop environment.

- Answering customer questions and providing recommendations to help them find their perfect flavor.

No prior experience? No problem! If you’re passionate about customer service and love ice cream as much as we do, we’d love to hear from you. Here’s what we’re seeking:

- A positive attitude and a genuine love for working with people.

- Strong communication and teamwork skills.

- The ability to work in a fast-paced environment while keeping cool under pressure.

- A commitment to keeping our shop clean, organized, and welcoming.

While we don’t offer specific benefits, we do provide:

- A fun, upbeat work environment where every day feels like a celebration.

- The chance to be part of a team that values kindness, hard work, and community.

- The opportunity to make someone’s day a little brighter—one scoop at a time!

At THE ICE CREAM FACTORY, we believe in the magic of ice cream. Our shop is more than just a place to grab a cone—it’s a space where memories are made, and smiles are shared. We value teamwork, positivity, and a passion for serving our community.

Ready to Join the Fun?

If this sounds like the perfect role for you, don’t wait—apply today and start your journey with THE ICE CREAM FACTORY. Let’s make Miami Beach a little sweeter together!

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