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Import or Export Coordinator

Salary: $50K to $65K base (depending on experience)

Benefits: Excellent benefits, 401K, medical

Software: CargoWise advantageous or similar software

Experience: Must have a minimum of 2 years of current experience working at an international freight forwarder in operations.

Eligibility: Candidates must be legally eligible to work in the U.S.

About the Client

Our client, a global leader in logistics and supply chain management, excels in providing comprehensive freight forwarding solutions across international borders. With a robust network of partners and cutting-edge technology, they ensure seamless, efficient, and cost-effective transportation of goods worldwide.

Job Overview

The Ocean Import or Export Coordinator is responsible for handling import or export files, ensuring compliance with guidelines, preparing quotes, and delivering excellent customer service.

Essential Duties & Responsibilities:

• Handle day-to-day import or export shipments.


• Pre-alert agents and shippers; organize and prepare documentation for customers.


• Follow up with steamship lines and maintain daily reports for pending shipments as required.


• Ensure all required documents are received and send final documents as needed.


• File relevant documentation to process shipments.


• Arrange pick-ups, deliveries, and container loading as required.


• Maintain customer service updates, including tracking cargo from origin to destination.


• Set up billing and payables.


• Other duties as assigned.

Desired Skills and Expertise:

• Commitment to excellent customer service with strong communication and follow-up skills.


• Ability to work effectively in a cross-functional team environment or independently with minimal supervision.


• Strong problem-solving and decision-making skills.

Qualifications:

• Minimum high school diploma or GED.


• 2 years of experience in international freight forwarding logistics operations.


• 2 years of customer service experience.

Apply Now! Don't miss this opportunity to be part of a leading global logistics company.