Inside Sales at Power-Flo Technologies Inc

Power-Flo Technologies is a unique company with the capabilities of an electrical products distributor, manufacturer, and service organization all rolled into one. We are looking for you to join our collaborative team as an inside sales representative.

SUMMARY OF FUNCTIONS:

Provide sales support and customer service to an existing assigned customer base while actively pursuing new business opportunities. Work with other PFT departments, outside sales, and vendors to impart unparalleled customer satisfaction.

Our Core Values

• Our People
• Relationships
• Innovation
• Sustainability
• Growth
• Determination

Salary Range: $18.00 - $30.00/hour depending on direct experience with products/industry

Full-time, on-site. Monday-Friday

Competitive Benefits Package

• Health insurance (medical, dental, vision)
• PTO program and paid holidays
• 401K with employer match
• Company provided life insurance (after 1 year of employment)

Opportunities for Growth

Responsibilities include but not limited to the following:

• Determine customer requirements to recommend specific products, solutions, or services
• Introduce new products to existing customers
• Retain existing customers by building rapport and providing unmatched customer service
• Receive and process orders from customers utilizing our ERP system
• Maintain proper records of all transactions (sales orders, cancellations, returns, credits, warranties, complaints) and perform follow-up activity as the situation dictates
• Provide timely solutions to customer queries
• Customer quotations
• Maintain liaison with other departments for order completion and timely shipment
• Work with vendors as necessary to gather information regarding pricing and availability
• Correspond with customers via e-mail, telephone, and fax
• Provide back up support to team members as required
• Manage pricing and margins in conjunction with outside sales to maximize profitability
• Attend training to obtain relevant knowledge regarding existing and new product lines
• Vigorously seek prospective new accounts employing standard sales methods
• Load and maintain Rebates in ERP system as well as contact vendors for special pricing or renewal of expired Special Price Agreements and Rebates

Requirements for the position include but are not limited to the following:

• Overall knowledge and understanding of Controls, VFDs, PLCs, and motors
• Must be able to handle a high call volume environment
• Exceptional interpersonal and customer service skills
• Ability to work well both independently and in a team setting
• Excellent written and verbal communication skills
• Problem solving and reconciliation skills necessary
• Must be committed to learn our business and all the product lines and to keep up to date as well
• Ability to remain professional and focused with customers on the phone and successfully conclude the call despite any challenges presented by the customer
• Must be a Self-motivated and sales driven individual
• Experienced being responsible for maintaining and exceeding quota’s/sales goals
• Experience with our ERP System that is called Eclipse is a big plus
• Must be able to learn our Windows based and our text command-based ERP System
• Valid and clean driver's license

Physical Ability Requirements (with or without reasonable accommodation)

• Ability to sit for prolonged periods of time
• Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time

We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa.

Power-Flo Technologies and its subsidiaries participate in the USCIS E-Verify Program to verify that all new hires are authorized to work in the United States.

Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS.