Inside Sales Representative at Culinary Depot

We are seeking a motivated and detail-oriented Inside Sales Representative to join our dynamic team. In this role, you will be responsible for managing inbound and outbound sales activities, developing strong customer relationships, and guiding clients to the right equipment and solutions for their commercial kitchens. You will work closely with our outside sales team, project managers, and purchasing department to ensure a seamless customer experience.

Key Responsibilities:

• Respond promptly to inbound phone and email inquiries from customers

• Make outbound calls to follow up on quotes, re-engage previous clients, and generate new business opportunities

• Build and maintain strong relationships with clients, understanding their business needs

• Provide accurate product information, pricing, and availability

• Generate quotes, process orders, and follow up on outstanding proposals

• Collaborate with vendors and internal teams to source products and ensure timely delivery

• Meet or exceed sales goals and performance metrics

• Maintain detailed records in the CRM system

Qualifications:

• 1+ years of experience in inside sales

• Strong verbal and written communication skills

• Comfortable making outbound sales calls and conducting follow-ups

• Highly organized and capable of multitasking in a fast-paced environment

• Familiarity with CRM systems and Microsoft Office

• A team player with a positive attitude and a customer-first mindset

What We Offer:

• Competitive base salary with performance-based bonuses

• Paid Time Off (PTO)

• Health benefits and 401(k)

• Ongoing training and professional development

• A supportive and collaborative work environment

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