Inside Sales Representative Custom Apparel & Merch at Adcraft
Job Description
Job Description
Inside Sales Representative Custom Apparel & Merch
About Us
Adcraft is a family-owned and operated custom apparel and merchandise company thats been helping businesses, schools, and organizations nationwide since 1974. Were in the middle of an exciting expansion into a brand-new state-of-the-art headquarters in Clinton, IA, and were looking for motivated, people-oriented Inside Sales Representatives to help us take our next big leap.
Why Join Us?
- Starting pay $17$20/hr (based on experience) + performance incentives + growth opportunities
- Full benefits package including health insurance, PTO, and matching 401k
- Modern new headquarters opening at the end of this year
- Work with nationally recognized clients across sports, corporate, event, and education industries
- Family-owned culture with the momentum of a fast-scaling business
What Youll Do
- Be the first point of contact for inbound client inquiries
- Conduct discovery calls to understand client needs (projects, apparel, budgets, timelines)
- Manage a personal account list and guide clients through projects from start to finish
- Collaborate with account managers, artists, and production teams to ensure smooth project execution
- Provide excellent communication and service to build repeat business
- Document activities in our CRM to maintain clear, predictable workflows
What Were Looking For
- A positive, outgoing personality confident leading client conversations
- Strong communication skills (phone, email, video, in-person)
- Highly organized with project management abilities
- Detail-oriented and able to juggle multiple clients/projects
- Previous experience in inside sales, account management, or other client-facing roles preferred
- A team-first attitude with the ability to collaborate across departments
Perks & Benefits
- $17$20/hr (based on experience) + performance incentives
- Health insurance, PTO, and 401k with company match
- Modern, state-of-the-art office environment (opening soon!)
- Career growth opportunities into account management and sales leadership as we expand
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