Inside Sales Representative at Puzzle HR

Overview

Now Hiring! Inside Sales Associate
Location: Houston, TX
Compensation: 55K - 62k plus commision plan

Expansa is a premium provider of turnkey water treatment solutions.

POSITION SUMMARY: We’re not looking for someone from a Fortune 500 giant. We want a hungry, early-career salesperson who has cut their teeth in a smaller, scrappy environment and is ready to step up into closing deals at a founder-led industrial business

BENEFITS:

• Medical, Dental, Vision Insurance
• 401K with Company match
• Paid Time Off

RESPONSIBILITIES:

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest
• Maintain and expand your database of prospects
• Team with channel partners to build pipeline and close deals

REQUIRED SKILLS AND ABILITIES:

• 2–4 years of experience in inside sales, customer service, or sales support in an industrial or B2B environment
• Skilled in preparing and sending quotes, proposals, and rental agreements quickly and accurately
• Strong phone and email communication skills; comfortable interacting with plant managers, engineers, and procurement contacts
• Ability to triage inbound inquiries (decide what goes to BD Rep, what can be handled directly)
• Familiarity with managing order intake forms, contracts, and documentation

• Highly detail-oriented with strong administrative and organizational skills
• Comfortable maintaining a CRM system (Pipeddrive, HubSpot, etc.) with clean data, accurate pipeline updates, and quote tracking
• Able to manage multiple requests simultaneously while keeping timelines tight
• Experience coordinating across departments (sales, operations, billing) to make sure commitments are followed through
• Comfortable working with Excel/Google Sheets to generate quotes, cost calculations, and freight estimates
• Quick learner of technical products/services (DI trailers, regen services, RO rentals, consumables) — can confidently speak to customers at a basic level
• Understanding of industrial purchasing processes (POs, MSAs, credit applications, net terms) a plus
• Service-first mentality: sees their role as enabling the sales team and making the customer experience smooth
• Accountable and reliable — thrives on being the person sales and operations can count on for accuracy and follow-through
• Team player who partners closely with BD Rep and President but is self-directed enough to own routine tasks
• Comfortable in a smaller company environment — able to wear multiple hats and adapt as processes evolve

EDUCATION AND EXPERIENCE:

• Bachelor’s degree preferred but not required
• Prior experience in industrial rentals, water treatment, chemicals, or equipment services preferred
• 2–4 years in a customer-facing support role with proven ability to manage high-volume requests