Inside Sales Specialist at Air Specialty & Equipment Company
Job Description
Job Description
Air Specialty & Equipment is looking to add a talented Inside Sales Specialist to their team in Houston, TX!
The Inside Sales Specialist will be responsible for maintaining relationships with current customer accounts, increasing sales and working hand in hand with the branch sales leaders and technicians to fulfill orders.
Responsibilities will include, but are not limited to:
- Prepare quotes for customers
- Secure orders by obtaining purchase orders
- Process credit applications
- Make outbound sales calls to current service contract customers
- Maintain all paperwork and ensure POs, orders, quotes, etc... are maintained to ensure prompt customer follow-up and compliance with company procedures
- Responsible for phone sales of call-in and walk-in customers, including selling equipment and deferring leads to outside sales team
- Maintain accurate customer information in our system
- Maintain accurate machine and parts information
- Process return of unused and/ or incorrect parts and update our system accordingly
- Seek to acquire new service business, maintenance contracts and parts/accessory sales
- Communicate with the Technical Department to find solutions for repair, installation, or service issues on compressor, blower and/or vacuum pumps
- High school diploma or equivalent
- 2+ years of inside sales and customer service experience required
- Industry experience is a plus
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