Location: Anywhere US remote, Preferred Chicago or RTP .

Meet The Team

The Black Belt Academy is a cornerstone of Cisco's integrated partner enablement strategy, aligned with the Cisco 360 Partner Program. It delivers tailored, agile training that accelerates partner growth across Cloud & AI, Networking, Collaboration, Security, and Services. The Academy complements Cisco Career Certifications and other enablement initiatives, helping partners enhance their Partner Value Index (PVI) and unlock greater opportunities within the Cisco ecosystem.

Your Impact

Instructional Design & Development

• Design and develop instructional materials (e-learning modules, instructor-led training, virtual courses, and blended learning solutions) tailored to IT topics such as Networking, Cybersecurity, Cloud &AI technologies, Collaboration amongst others.

• Apply adult learning principles, instructional design models (ADDIE, SAM, Bloom's Taxonomy, Kirkpatrick Evaluation Model), and accessibility standards (e.g., WCAG) to create engaging content.

• Incorporate emerging technologies and AI-powered tools to enhance learning personalization and interactivity.

Collaboration & Alignment

• Partner with Subject Matter Experts to analyze training needs, define learning objectives, and ensure alignment with Cisco's strategic initiatives and industry certifications.

• Collaborate across multiple groups like Business Entities, Global Partner Engineering (GPE), Go-to-Market (GTM), and Architectures teams to align training strategy with Cisco's business priorities.

• Map training content to Cisco's Capability Acceleration Framework for Enablement (CAFE) and Partner Learning Journeys across Foundational, Proficiency, and Focus & Depth stages.

Program Development & Delivery

• Develop assessments and evaluation tools to measure learner progress and program effectiveness.

• Ensure training is delivered in multiple modalities (video-on-demand, virtual/web-based, and adaptable to instructor-led formats).

• Continuously update training content to reflect IT industry trends, Cisco solutions, and evolving partner needs.

Evaluation & Improvement

• Collect and analyze learner feedback and course metrics to iterate and improve training programs.

• Support ongoing improvements to the Black Belt Academy content catalog to ensure relevance and partner enablement impact.

Minimum Qualifications

• Proven experience in Instructional design, preferably within IT or technology.

• Strong understanding of IT concepts: networking, cybersecurity, cloud computing, and software development.

• Excellent ability to translate complex technical topics into clear, engaging learning content.

• Strong communication, collaboration, and project management skills.

• Knowledge of AI in learning design and digital skills training is a plus.

• Instructional Design Models & Frameworks for example ADDIE, SAM, Bloom's Taxonomy, Kirkpatrick Model, Adult Learning Theory (Andragogy).

• eLearning Authoring Tools for example Articulate 360 (Storyline, Rise), Adobe Captivate, Camtasia, Vyond.

• Learning Management Systems (LMS)for example Mindtickle, Moodle, Docebo, Cornerstone, or similar.

Preferred Qualifications

• Experience with Cisco Networking Academy or similar IT-focused training programs.

• Knowledge of IT industry certifications and pathways (e.g., CCNA, CCNP, CISSP, AWS, Azure).

• Ability to design for diverse learners, including underserved communities and nontraditional students.

• Familiarity with Cisco's Black Belt Academy or Cisco 360 Partner Program is highly desirable

• Collaboration & Content Tools: MS PowerPoint, Google Workspace, Figma, Miro.

• Assessment & Analytics: Experience designing knowledge checks, simulations, and using data to refine training.

• Accessibility & Standards: WCAG compliance, SCORM, xAPI.

• Emerging Tech in L&D: AI-powered adaptive learning tools, AR/VR (a plus).

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $135,300.00 to $171,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$159,400.00 - $238,500.00

Non-Metro New York state & Washington state:

$144,100.00 - $210,300.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.