Insurance Verification Specialist - 192029 at Medix

Healthcare Insurance Re-Verification Specialist (Short-Term Contract – Hybrid Remote)

📍 Dallas, TX (Must reside within 50 miles)

💵 Pay: $19.50/hour

📅 Duration: December 1st – mid-February (potential for extension)

Overview

We are seeking detail-oriented and reliable professionals to support our annual healthcare insurance re-verification season. In this short-term but high-impact role, you will ensure patients maintain accurate and active insurance coverage for their prescription drug products. This is an excellent opportunity to apply your healthcare insurance experience in a focused, project-based environment.

💡 Hybrid-to-Remote: Training will be onsite during the first week, after which the role will transition to fully remote.

Your Day-to-Day Responsibilities:

• Make a high volume of outbound calls to patients to re-verify insurance details.
• Communicate clearly and professionally with patients, payers, providers, and pharmacies.
• Document all verification outcomes accurately in the system.
• Collaborate with teammates to meet daily and weekly goals.
• Maintain confidentiality and adhere to HIPAA regulations.
• Troubleshoot and resolve patient inquiries related to re-verification.

Job Details:

• Contract Dates: December 1st – mid-February (subject to business needs).
• Schedule:
• First Week (Training): December 8th – December 26th | Onsite in Dallas, Mon–Fri, 8:00 AM – 5:00 PM CST.
• Post-Training (Remote): Beginning January 1st | Fully remote, must be flexible to work any 8-hour shift between 7:00 AM – 7:00 PM CST, Mon–Fri.
• Lunch: 1 hour, unpaid.
• Location: Must reside within 50 miles of Dallas, TX for first-week onsite requirement.
• Time Off: No time off permitted during the contract (1 pre-planned appointment may be accommodated with advance notice).

Must-Have Qualifications:

• 2+ years of Benefit Verification / Benefit Investigation experience.
• Strong understanding of insurance concepts (EOB, deductibles, claims, payer portals).
• High school diploma or GED (verification required).

Nice-to-Have:

• Knowledge of Pharmacy PBM / HUB services.
• Call center experience.

Soft Skills & Attributes:

• Reliable and punctual with strong attendance.
• Professional communication skills.
• Detail-oriented with the ability to handle a fast-paced environment.