IT - DPH - SAP Junior Technical Support Engineer at SUNSHINE ENTERPRISE USA LLC

IT - DPH - SAP Junior Technical Support Engineer

Job Description:

Position: IT - DPH - SAP Junior Technical Support Engineer

Location: Columbia, SC (Hybrid/4 days onsite per week)

Years of Exp: 05+Years

Contract Type: C2C/W2

Duration: 12+ Months

Candidates local to South Carolina are required

Summary

The SAP HR Systems Technician is responsible for configuring, maintaining, and optimizing HR systems, primarily on SAP ECC platforms. The role focuses on workflow improvement, data quality, reporting, system support, and compliance, working closely with HR, IT, and Finance teams to ensure efficient operations and alignment with business requirements.

Key Responsibilities

System Configuration & Optimization

• Configure and maintain SAP HR modules to meet business needs.
  
• Recommend and implement workflow-driven solutions to reduce manual processes.
  
• Maintain system documentation and role-based access controls.
  

Testing & Implementation

• Perform unit, integration, and user acceptance testing (UAT).
  
• Support system rollouts and troubleshoot issues.
  

Data Quality & Reporting

• Monitor and improve HR data accuracy and integrity.
  
• Develop and maintain reports and dashboards using SAP tools, Excel, and Power BI.
  

Documentation & Support

• Maintain technical documentation, SOPs, and user guides.
  
• Provide support and training to HR system users.
  

Collaboration & Compliance

• Work with HR, IT, and Finance to align system functionality.
  
• Assist with policies and procedures for data security and compliance standards.
  

Project & Change Support

• Support HR system modernization projects and implement enhancements.
  
• Manage work requests in ticketing systems and support IT security compliance.
  

Required Skills

· 3+ years of experience with SAP ECC (SCEIS) HR modules, including system configuration, testing, and troubleshooting

· 3+ years of experience optimizing SAP HR system workflows to support automation and reduce manual processes.

· 3+ years of experience with HR/payroll processes, data privacy standards (e.g., HIPAA, FLSA), and regulatory compliance frameworks.

· 3+ years of experience in data validation, integrity monitoring, and issue resolution across HR systems.

· 3+ years of experience performing advanced reporting and dashboard development using SAP tools, Excel, and Power BI.

· 3+ years of experience with role-based access control (RBAC) and position-driven system access configuration.

Preferred Skills

· Experience with industry standard information security practices (PHI, PII)

· Experience with creating and maintaining technical documentation, including configuration records, SOPs, and user guides.

· Familiarity with IT security standards and compliance frameworks, including NIST 800-53, FISMA, and SC InfoSec policies.

· Previous experience working with State or Federal Government