Hardware/Software Technician (Part-time) - Staff Pool at InsideHigherEd

The Organization

Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.

The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.

Location

Houston is a city with limitless possibilities:

If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.

Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.

SUMMARY

Install and repair personal computer hardware.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.Other duties may be assigned.

1. Install, modify, troubleshoot and repair personal computer hardware and software;
2. Perform routine maintenance to ensure good operating conditions;
3. Communicate with users to detect possible problems;
4. Assist in the evaluation of new equipment to be supported by the Technical Support area;
5. Maintain inventory to ensure maintenance and repair of computers;
6. Maintain up-to-date virus protection;
7. Perform regular hard drive clean up and maintenance;
8. Maintain files for software documentation; and
9. Research and test new software packages.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above.The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.

EDUCATION

Associate’s degree or certification in a related field required.Two (2) years directly related work experience may be substituted in lieu of degree.

EXPERIENCE

One (1) years recent experience in hard/software technical support (HCCS experience is considered on a two for one basis).

KNOWLEDGE, SKILLS AND ABILITIES

1. Demonstrated competencies in computer hardware/software installation and troubleshooting.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

This job description may be revised upon development of other duties and changes in responsibilities.

EEO Statement

Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:

Sandra Jacobson, Interim Director EEO/Compliance/Title IX Coordinator
Office of Equal Opportunity and Title IX

PO Box 667517

Houston TX, 77266

713 718.8271 or [email protected]

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity.

Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.