IT Integration Specialist at B & J Industries LLC

JOB TITLE: IT Integration Specialist

PRIMARY RESPONSIBILITY: Support our organization’s day-to-day IT operations, including workstation setup, network troubleshooting, and ERP system support. In addition to traditional IT responsibilities, this role will be instrumental in exploring, implementing, and managing AI-powered tools that enhance business productivity, automation, and data analysis.

TEAMWORK

• Help each other succeed
• Communicate clearly and directly, listen well
• Encourage teammates
• Blameless problem solving

HONESTY AND INTEGRITY

• Honor your commitments
• Do the right thing
• Consistent in your attitudes and actions

LEAN

• Improve processes
• Open to new ideas
• Share information, and teach
• Expose issues

NUMBERS FOCUSED

• Deliver results
• Analyze data for improvement
• Take ownership and accountability
• Work smarter, not harder

EXCELLENCE

• Exhibit passion in serving customers
• Contribute solutions
• Sense of urgency
• Be the best at what you do
• Seek knowledge

FUN

• Be positive
• Celebrate achievements
• Don’t take yourself too seriously

Essential

• Set up, maintain, and troubleshoot computers, mobile devices, printers, and network equipment.
• Provide end-user support for hardware, software, and general IT-related issues across all facility locations.
• Administer user accounts, permissions, and access within various systems, including Omega Cube and other company applications.
• Assist with maintenance and troubleshooting of the company’s ERP system (e.g., user issues, data errors, workflow problems).
• Collaborate with department managers to identify opportunities for automation or AI integration.
• Evaluate, deploy, and manage AI tools (e.g., predictive analytics, automation solutions) to improve internal operations.
• Provide training and documentation for end users on new systems and AI features.
• Work with marketing/website team to improve website effectiveness.
• Ensure data privacy, system security, and compliance with IT policies.
• Participate in IT infrastructure upgrades and digital transformation projects.
• Other duties as assigned

REPORTS TO: IT Manager

WORKS WITH: Vendors & B&J Team Members

SAFETY REQUIREMENTS OF POSITION:

Follow all OSHA safety regulations and those set by B&J, Industries

REQUIREMENTS OF POSITION:

Essential

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 3+ years of experience in Held Desk support, Server Management and systems administration.
• Familiarity with ERP systems (e.g., NetSuite, SAP, Epicor, etc.).
• Hands-on experience with setting up PCs, configuring networks, and supporting Microsoft Office 365.
• Demonstrated experience with implementing or supporting AI tools (e.g., ChatGPT, Microsoft Copilot, automation tools like Zapier or Power Automate).
• Experience with LLMs a plus
• Experience with coding (SQL, C++, PLC Programming)
• Strong problem-solving and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in Omega Cube is a plus

PHYSICAL REQUIREMENTS OF POSITION:

Sit 50%, Stand 15%, Walk 27%, Bend 1%, Squat 0%, Lift 5%, Twist 0%, Kneel 0%, Reach Above Shoulder 0%, Climb 0%, Drive 2%, Push/Pull 0%.

Maximum (minutes): Sit 300, Stand 5, Walk 30, Bend 2, Squat 0, Lift 10, Twist 0, Kneel 0, Reach Above Shoulder 0, Climb 0, Drive 0, Push/Pull 0.

Must be able to lift up to 35 pounds occasionally. Must have normal vision (with or without corrective lenses) and normal hearing (with or without hearing aid enhancement).

Working Environment: Shop environment. Moderate noise level. Exposure to dust, heat and cold.