IT Intern at City Bank
Job Description
Job Details
|
Description
**Internship runs May 18th, 2026 - August 7th, 2026.**
The IT Intern delivers an exceptional customer service experience to City Bank employees requesting digital and technology assistance via phone, tickets, and/or email. The intern assists with password resets, answers how-to questions and resolves cases related to hardware/software issues as first call resolutions. The intern will also be responsible for the daily support of the digital banking suite of products.
The intern will have opportunities to cross-train with fellow team members and strengthen their skill set technically, analytically, and professionally. The ideal candidate for this position should work well in a team environment, have a high regard to customer service, and have a passion for serving others with technology issues. This individual must work well in a fast paced, team environment while maintaining a high regard for our internal and external customers staying consistent with the banks mission statement.
Equal Opportunity Employer/Veterans/Disabled
Resume Suggestions
Highlight relevant experience and skills that match the job requirements to demonstrate your qualifications.
Quantify your achievements with specific metrics and results whenever possible to show impact.
Emphasize your proficiency in relevant technologies and tools mentioned in the job description.
Showcase your communication and collaboration skills through examples of successful projects and teamwork.