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IT Operations Planning Lead at VirtualVocations
VirtualVocations
Columbus, Ohio
Information Technology
Posted 1 days ago
Job Description
A company is looking for an ITS Operations Planning & Delivery Lead.Key ResponsibilitiesLead milestone planning and execution for IT Operations Agile teams and projects, ensuring alignment with strategic objectivesMonitor SLAs and KPIs, driving improvements to enhance service performance and customer satisfactionFacilitate Agile ceremonies and collaborate with stakeholders to refine requirements and manage the backlog in JIRARequired QualificationsBachelor's degree in Engineering, Information Technology, Computer Science, or a related fieldMinimum 8 years of progressive IT experience, including 4 years in a Scrum Master or Agile Project Manager roleCertified Scrum Master (CSM) or equivalent Agile certification is a plusITIL 4 knowledge and certificationDemonstrated experience in business and process analysis, including translating business needs into actionable tasks
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