Junior Systems Administrator at Kintegra Health

Title: Junior Systems Administrator

Status: Salary

Location: Onsite in Camden, SC

The Junior Systems Administrator plays a critical role in supporting the IT team through routine system maintenance, assisting with troubleshooting, and helping to ensure the reliability and security of the organization's IT infrastructure. This position provides hands-on experience in server management, networking, and daily technical support. The role offers opportunities for professional growth within a dynamic environment, allowing the individual to expand their technical knowledge and contribute to the organization's success.

• Servers
  • Maintain the server infrastructure, including regular backups to safeguard organizational data.
  • Perform or oversee the installation and maintenance of Windows-based applications on servers, collaborating with vendors as necessary.
  • Replace or upgrade existing server infrastructure as it reaches end-of-life (EOL) to maintain optimal performance and security.
  • Manage remote server access and oversee application deployment using tools such as Remote Desktop Protocol (RDP) and Citrix.
  • Maintain and troubleshoot the organization's Hybrid Active Directory (AD) environment to ensure seamless identity management.
  • Assist the DevOps group with tasks related to Linux servers, supporting a variety of server environments as needed.
• Networking
  • Monitor the organization's network infrastructure, proactively identifying issues and managing trouble tickets with vendors when required.
  • Manage and troubleshoot wireless networks, and assist in projects aimed at consolidating wireless infrastructure for improved efficiency.
• Cloud and Applications
  • Assist with the management of Office 365 and Azure environments to ensure reliable access and security of cloud-based resources.
  • Support the administration of cloud security products, helping to safeguard the organization's digital assets.
  • Coordinate with Information Security and DevOps departments on cloud infrastructure projects, including Single Sign-On (SSO) and Multi-Factor Authentication (MFA) implementations.
• Support for Service Desk Operations
  • Assist with building and testing computer deployments using Endpoint Management and automation tools, ensuring consistent and efficient workstation setups.
  • Provide high-level support for escalated issues related to server, network, or cloud infrastructure, working collaboratively with other IT staff to resolve complex technical challenges.

• Ability to sit, stand, and walk for extended periods of time while performing job duties.
• Capability to lift and move equipment weighing up to 50 lbs. without assistance.
• Demonstrate manual and physical dexterity to handle IT equipment and perform technical tasks.
• Ability to read and understand the English language for effective communication and documentation.
• Maintain the confidentiality of records and communicate effectively with personnel at all organizational levels.
• Possess a valid South Carolina (SC) driver's license.
• Three to five years of systems administration or enterprise-level IT support experience, or an equivalent combination of education and experience sufficient to perform the essential job duties.
• Experience with Windows desktop and Server operating systems, as well as Microsoft Office applications.
• Familiarity with managing VMWare, VEEAM, and other system administration tools.
• Experience with Microsoft Active Directory (AD) administration, user account creation, and Internet email platforms.
• Exhibit excellent communication, time management, and problem-solving skills.

Associate’s degree in information technology or related IT certifications are required.

Four or more years of relevant work experience are preferred for this position.

Candidates should possess knowledge of Microsoft Windows and Server administration, Microsoft Office 365 administration, VMWare, Veeam, desktop hardware and printers. Strong communication skills, ability to prioritize multiple tasks, a sense of urgency, and project management abilities are also essential.

CompTIA A+, Network+, or Microsoft MCP certifications are preferred.

Benefits:

• Monday to Friday

• Health Insurance

• up to $5000.00 of Tuition Reimbursement every year after 1st year of employment

• 403B Retirement & Company matching up to 8%

• Paid Time Off

• Holiday Pay (eligible from day 1)

• Long Term Disability

• Life Insurance

• Employee Assistance Program

• Flexible Spending Accounts

Kintegra Health Core Requirements

1. Patient First – An approach to care that holds primary, the well-being and desires of the patient.
2. Build not Blame – Focusing first on finding fault with the process rather than the person.
3. Integrity and Honesty – Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers.
4. Cooperation and Flexibility – Related to an internal belief that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description.
5. Culturally Sensitive – Always working toward increasing one’s ability to understand, communicate with, effectively interact, and care for people across cultures, while having an acute awareness of one’s own culture.

We are an equal opportunity employer and value diversity.