Lead Host at Restaurants at CORE Club

About CORE:

At CORE: we curate a global community of unlike-minded individuals united by their courage to defy definitions. Our members and Partners are relentlessly curious world builders, change makers, visionaries, leaders, and agents of transformation, who come from a range of thirteen distinct industries. As a community, we are committed to our collective performance, powered by dynamic engagement and exchange.

Position Summary:

The Lead Host is responsible for choreographing the member dining experience with impeccable attention to detail. As an ambassador of CORE: hospitality, the Lead Host ensures that every member interaction reflects the highest standards of warmth, professionalism, and personalization. This elevated role requires poise under pressure, superb interpersonal skills, and a passion for delivering exceptional, anticipatory service.

The Specifics:

Member Experience Leadership

• Personally greet and host members and their guests with polish and discretion.
• Maintain detailed awareness of member preferences, seating, and dining habits to provide a highly personalized experience.
• Build lasting relationships with members while maintaining appropriate boundaries and confidentiality.

Operational Excellence

• Oversee the seamless execution of daily dining room service.
• Manage all reservations, seating charts, waitlists, and table rotations to optimize flow and member satisfaction.
• Collaborate with the management team to ensure timing, presentation, and member expectations are flawlessly met.
• Enforce service protocols and standards consistent with the CORE: steps of service

Leadership & Team Coordination

• Work as an extension of management to support front-of-house staff, including hosts, servers, and sommeliers, during service periods.
• Participate in training, and ongoing mentoring of front-of-house team members.
• Foster a culture of excellence, attentiveness, and quiet confidence.

Event & VIP Coordination

• Liaise with the events team to ensure private events and club functions are executed with precision.
• Manage VIP arrivals and experiences with utmost discretion and care.

Facility Presentation

• Ensure the member facing areas are impeccably maintained at all times.
• Conduct pre-shift walkthroughs and post-service inspections to uphold luxury standards.

Ideal Attributes:

• Relentless curiosity
• Resourcefulness 
• Resilience

Experience and Qualifications:

• Proven experience managing high-profile clientele with discretion and poise.
• Deep knowledge of hospitality etiquette, and fine dining operations.
• Proficiency in modern reservation systems (e.g., SevenRooms, Resy, OpenTable).
• Elegant, confident, and highly composed under pressure.
• Strong leadership, communication, and staff development skills.
• Flexible schedule, including nights, weekends, and holiday availability as needed.