Logistics Specialist at Volt Workforce Solutions

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Job Perks

Climate Controlled

State of the Art Cafeteria

Air Conditioned

Free/Covered/Safe Parking

Great Company Culture

Pay for Performance

PPE Provided

Long Term Assignment

Volt is immediately hiring a Logistics Specialist in Wilmington, DE.

As an Logistics Specialist, you will:

• Provide pre-sales and/or post-sales support to benefit customers in areas such as reverse logistics, trade-in/buyback quotes, problem return resolution, packaging ordering, and shipping.
• Manages and coordinates the end-to-end return logistics customer experience (from order to de-installation) by applying broad knowledge of customer situations, company processes, and instrument requirements related to reverse logistics and product shipment.
• Resolves customer service issues for complex, multi-country or multi-regional accounts
• Self-starter who is a strong customer advocate and can remain calm in challenging situations
• Developing relationships with key cross functional stakeholders.
• Acts as a liaison between customers and appropriate internal organizations such as sales, manufacturing, logistics and service delivery to resolve customer inquiries.
• Coordinate and manage trade-in and rental returns processes with the COpC, CPO Business Development Engineer, and sales.
• Support the development of business processes in support of CPO-focused operational initiatives.
• Identify and follow up on business opportunities to strengthen TIBB and Rental businesses.

This is a full-time opportunity

The ideal candidate must have:

• Bachelors or Masters Degree or University Degree or combination of education and business experience in managing business processes.
• Experience in working in an environment with interruptions and multiple changing priorities.
• Good planning and organization skills.
• Customer oriented (both internally and externally). Experience scheduling service calls is highly desired.
• Strong communication skills and ability to work with various cultures.
• Proficient in English.
• Familiarity with companies products.
• Comfortable working through complex business models.
• Demonstrated expertise with SAP ECC & SAP CRM
• Knowledge of companies quoting, order entry, and order fulfillment processes.
• A team player, customer-centric, and self-motivated.

Shift Hours and Pay Rate:

• 1st Shift
• Monday – Friday
• 8:00 AM – 04:30 PM
• Pay: $20.00/hr. - $24.54/hr.

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) 898-0005. Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.