Maintenance Technician for Apartments in North Hollywood, CA at WSH Management, Inc.

We are seeking an experienced Maintenance Technician to service three apartment communities. Responsibilities include completing work orders, performing preventative maintenance, maintaining property cleanliness, and responding to emergency calls. Duties cover units, grounds, amenities, and parking areas, including electrical, plumbing, HVAC, and appliance repairs.

The role requires versatility, strong problem-solving skills, and a customer-focused mindset. You will work as part of a team and may be on call for after-hours emergencies.

Preferred Experience/Abilities:

Requires a minimum of two (2) years Apartment Maintenance or equivalent

Effective written and verbal communication skills

Strong customer service, communication and interpersonal skills required.

Proven working experience in electrical, plumbing, HVAC, appliance repairs etc.

Proven working experience as a janitor / porter

Ability to handle heavy equipment and machinery

Knowledge of cleaning chemicals and supplies

Familiarity with Safety Data Sheets

Candidate will be required to pass a background and drug screening. (A conviction will not necessarily disqualify you from employment with WSH Management.

Candidates must have their own transportation (Federal mileage rates and guidelines apply)

What we Offer:

• Salary: $26.00 to $27.00 per hour
• On-call for after-hours emergencies
• Medical, Dental, Vision, Life and 401k with employer match
• Paid vacation and 15 paid company holidays
• Full time: 40 hours per week
• Schedule: Monday to Friday, 8-5pm within 3 properties
• 1 bedroom apartment included to live onsite at the Lankershim Apartment community

Maintenance Technician Job Responsibilities:

• Inspects property and equipment daily to determine need and extent of service, equipment required, type and number of operation and maintenance personnel needed.
• Respond to service requests on a first in, first out, (except in the case of an emergency) and in accordance with Fair Housing guidelines. Document to accurately describe work done, parts used, disposition and time spent.
• ImplementationandsupervisionofPreventativeMaintenanceprogram.
• Review and update quarterly, semi-annual and annual preventative maintenance schedule to include changing HVAC filters, fire detector batteries, other types of safety devices, cleaning gutters, and inspecting for leaks.
• Completesandsubmits amonthlypropertysafetyinspectionreporttotheResidentManager.
• Assist with turnover of apartments as requested by Resident Manager to include duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors.
• Directscontractedprojectstoverifyadherencetospecifications.
• Purchasesandmaintainrecordsof buildingandmaintenancesupplies,machinery,equipment,andfurniture.
• Utilizesafetyequipmentas applicable(i.e.backsupportdevices,eyeprotection,gloves,masks,etc.)
• Compilesrecordsoflaborandmaterialcostforoperatingbuildingandissues costreports toowneror managingagents.
• Assemblesandanalyzescontractbidsandsubmits bidsandrecommendations tosuperiors foraction.
• Respond to emergency calls, 24 hours a day, 7 days a week. Overtime may be required.
• Provideemergencyon-call servicesonarotatingbasiswithothermaintenancestaff.Overtime maybe required.
• If you are unavailable for emergency calls at any time due to vacation or any other personal reason, it is required that you plan with the Service Technician at a sister property to be on call for you, and to notify your Supervisor and the Manager of the sister property of the arrangement.
• Supportofficestaffineffortsof safetyandsecurityof theproperty.
• Keep Maintenance Shop neat and organized.Maintain company tools, equipment and other items in asatisfactorycondition.
• Meetandbepersonableandprofessional withcommunity residents.
• Effectively assess a situation which may require assistance or specialized equipment and respond appropriately in serious or emergency situations.
• Communicate effectively with Property Manager daily to ensure all objectives are met and property is up tocompanystandards.
• Communicate with Property Manager regarding suppliers or vendors to ensure safe and efficient operation ofproperty maintenance.
• Trouble-shootanddiagnoseandcorrectheatingandairconditioning,andappliancesproblems.
• Mustbeabletodiagnoseandrepairequipmentorappliances,whicharenot clearlyseenorreachedundercounters, onceiling etc.
• Re-keylocksand cutkeys.
• Repairelectricalandplumbingproblems.
• Providecarpentryandsheetrockrepairs.
• Fixproblemwithcleanlinessofpropertyincludingtrashandhallways.
• Assistinmonitoringmaintenance,inventory,parts,cleaningsuppliesandplacingreplacementorders.
  • Can use power machinery properly and safely.
  • Drivingtolocalareas whennecessary.
  • Keep cellular telephone on at all times during working hours and while on call.
• Knowpropertyrules andregulationsandinformProperty Managerof non-compliance.
• Is not authorized to sign any forms, applications or any documents on behalf of WSH Management Company or WSH Partnership or any affiliated companies.
• Assist in keeping premises of apartment community in clean and orderly condition by performing some janitorialtasks asrequested.
• Daily review of all emails and respond as necessary within 24 hours.
• Performs other related duties as assigned.
• Carries out additional responsibilities as needed to support department and company objectives

Minimum Qualifications/ Preferred Qualifications

• High School Diploma or equivalent.
• 2+ years of relevant experience in apartment maintenance, multi community, hotel/motel, facilities management, construction or handyman.
• Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as this position may require some driving for company business.
• Possess proficiency of the English language, including the ability to understand and communicate effectively with other employees, customers and vendors who only speak English as necessary to perform essential job duties.
• Able to support maintenance rotating schedule within 3 apartment locations within 2 mile radius
• On call and weekend service experience.
• Effective written and verbal communication skills.
• Strong customer service, communication and interpersonal skills required.
• Proven working experience in electrical, plumbing, appliance repairs etc.
• Proven working experience as a janitor / porter.
• Ability to handle heavy equipment and machinery.
• Knowledge of cleaning chemicals and supplies.
• Familiarity with Safety Data Sheets.
• Candidate must have own transportation (Federal mileage rates and guidelines apply).
• Must possess a valid drivers license and maintain current auto insurance. (Motor vehicle report review is part of the hiring process.).
• Candidate will be required to pass a background and drug screening. (A conviction will not necessarily disqualify you from employment with WSH Management.
• Only qualified candidates will be contacted.

About Us:

Join a Team That Makes a Difference WSH Management

For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees and were still growing.

At WSH, we believe that great people make great communities. Thats why we invest in our team through comprehensive training, clear growth opportunities, and a workplace culture built on respect and collaboration. We were honored to receive the 2024 Employee Choice Award, and were committed to keeping that momentum going.

If you're passionate about service, teamwork, and personal development wed love to welcome you to our team.

WSH Management has managed senior and multi-family properties since we began operations 25 years ago and are very experienced in the management of both Affordable and Market Rate Apartment Communities. We currently manage over 80 properties in California and have over 200 employees. Come join us!

WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made. WSH Management is a drug free workplace. WSH Management is an Equal Opportunity Employer (EOE) M/F/D/V/SO