Manager Data Warehouse - Health Plan at Parkland Health and Hospital System

Are you looking for a career that offers both purpose and the opportunity for growth? Parkland Community Health Plan (PCHP) is a proud member of the Parkland Health family.  PCHP is a Medicaid Managed Care Organization servicing Texas Medicaid and CHIP in the Dallas Service Area.  PCHP works to fulfill of our mission by empowering members to live healthier lives.  By joining PCHP, you become part of a team focused on innovation, person-centered care, and fostering stronger communities. As we continue to expand our services, we offer opportunities for you to grow in your career while making a meaningful impact. Join us and work alongside a talented team where healthcare is more than just a job—it’s a passion to serve and improve lives every day.

Primary Purpose

Parkland Community Health Plan’s (PCHP’s) Manager, Data Warehouse is responsible for providing oversight of PCHP’s Data Warehouse Team to advance and maintain PCHP’s capabilities to capture, store, manage, and protect PCHP’s internal data assets. The Manager is expected to provide hands-on leadership to ensure the effectiveness of PCHP’s strategic Data Warehouse implementation efforts while also leveraging established best-practice around PCHP’s ongoing data-management operations.

Minimum Specifications

Education

• Bachelor’s degree in computer science, management information systems, information technology, statistics, mathematics, or related discipline is required.
• Master’s degree in related disciplines is preferred.

Experience

• Six (6) years of progressive experience working directly in complex Data Warehouse environments.
• Four (4) years of experience performing heavy data integration across multiple source systems, including two (2) years using MS SSIS and SSMS.
• Four (4) years of experience in Data Modeling and / or Database Administration, including two (2) years in a MS SQL Server environment.
• Two (2) years of experience with Data Warehouse implementation and data integration within a Healthcare Organization supporting both business and clinical functions.
• Two (2) years of experience supporting healthcare interoperability requirements.
• Two (2) years of leadership experience supporting data warehouse implementations and managing teams of database administrators, data engineers, and data architects.

Skills or Special Abilities

• Must be critical thinker who is able to understand business / clinical requirements and architect solutions requiring complex data integration and data management
• Must be skilled in data analysis and Infomart design
• Has clear understanding of data environments across on-premises, cloud, and hybrid platforms
• Working knowledge of Data Vault 2.0 is strongly desired
• Ability to work under pressure and manage team to meet deadlines
• Excellent verbal and written communication skills
• Strong organizational skills and the ability to manage multiple competing projects and deadlines
• Customer service orientation and ability to understand end-user needs
• Sound understanding of computer systems, networks, security, databases, and reporting
• Proficiency with Microsoft Office Excel, Word, and Outlook
• Working knowledge of healthcare related IT concepts such as EDI, HIE, and Interoperability

Responsibilities

• Provides leadership, guidance, and support for the Data Warehouse Team
• Oversees day-to-day DW operations and supporting infrastructure, ensuring that processes are well defined and that process controls are in place to trigger required interventions
• Supports approved IT projects in line with organizational objectives
• Responsible for ensuring appropriate security controls exist for inbound and outbound DW processes
• Participates on PCHP’s Data Governance Committee
• Collaborates with Parkland Health IT and other business partners / vendors to ensure cross-system effectiveness
• Proposes strategic solutions and recommends new systems, software, and infrastructure
• Communicates ongoing progress on project status and ongoing process improvement opportunities
• Assists in preparing annual budgets and operates in adherence with budget parameters.

Job Accountabilities

1. Identifies and analyzes the design of jobs, work processes, workflows, etc. for the area and implements appropriate changes to improve effectiveness, productivity, and efficiency that support the overall goals of the department and Parkland.
2. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
3. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.
4. Develops and monitors annual budgets that ensure the department has the necessary funds to carry out the goals and objectives that have been established for the department.
5. Develops, implements, monitors, and revises annual goals and objectives for the department that support the missions and objectives of Parkland.
6. Selects, trains, schedules, motivates, supervises, and evaluates employees making recommendations for disciplinary actions up to and including termination, to ensure maximum utilization of individual and group capabilities. Ensures that assigned employees receive opportunities to further their knowledge.

Parkland Community Health Plan (PCHP) prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.