Manager of Care Coordination at Mercy San Juan Medical Center

Nurse Manager of Care Coordination / Case Management

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As our Nurse Manager Care Coordination Manager at Mercy San Juan Medical Center, you'll report to our Director of Care Coordination and oversee a department of 28 FTEs (RNs and CCA). In this role you will be responsible for the oversight of daily operations to ensure efficient and compliant departmental execution of the organization’s Care Coordination goals and key performance metrics. These duties include: staff performance management, reviewing or gathering of data to promote performance improvement, participation in or facilitation of meetings or projects related to departmental functions. In this role, you will communicate the organization’s goals to the staff as we constantly seek to improve patient experiences, reach out to our community and deliver quality care, and at the same time, you will advocate for your team by bringing any issues, requests, or new ideas from them to leadership.

Principal Duties and Accountabilities:

• Manages areas including organizing and executing all activities, staffing, performance improvement in the delivery of clinical services (such as LOS reduction), and reports needs within the Medical Center and Dignity Health, as well as government and regulatory reporting.
• Implements Care Coordination activities according to the needs, requirements, and policies of the Medical Center, the affiliated medical groups and health plans, Dignity Health, any Federal and State agencies, and according to standard practices of the professions under the manager’s accountability
• Oversees the department in an efficient manner to ensure timely and compliant care coordination, discharge planning, utilization review and social work interventions resulting in quality patient care.
• Consults and collaborates with other managers, physicians, administration, and community based healthcare workers regarding care management issues identified through corporate or facility initiatives and current literature

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Education and Experience:

• Minimum of three (3) years experience in Care Coordination or Case Management.
• Bachelor's degree in Nursing or experience equivalent required.
• Current CA RN licensure

Sign On / Relocation Options

Dignity Health Mercy San Juan Medical Center is a 384-bed not-for-profit Level 2 Trauma Center located in Carmichael California. We have served north Sacramento County as well as south Placer County for over 50 years. Our facility is one of the area's largest medical centers and also one of the most comprehensive. Our staff and volunteers are dedicated to community well-being; providing excellent patient care to all. Mercy San Juan Medical Center is a Comprehensive Stroke Center as well as a Spine Center of Excellence. We are proud recipients of the Perinatal Care Certificate of Excellence and a Certificate of Excellence for Hip and Knee Replacements.

One Community. One Mission. One California