Marketing Specialist & Brand Store Manager at I-TEK Solutions

The Brand Store Manager will oversee the daily operations of the virtual and on-campus Brand Store, as well as the company’s branded merchandise programs. This role bridges internal teams, external vendors, and employees to deliver a seamless ordering and purchasing experience, while ensuring high quality, thoughtfully sourced products, financial discipline, operational efficiency, and strong alignment with brand standards. Duties/Responsibilities Support customers with purchase decisions, large orders and product inquiries. Partner with the Brand Store Account Manager to maintain inventory levels and ensure timely fulfillment and delivery of requested items. Manage ordering process in alignment with budget, delivery timelines, and presentation of items to staff. Collaborate with Creative team on all pre-production samples to ensure accuracy and brand consistency. Ensure sales orders and purchase requisitions are issued, accurate and up to date. Track incoming requests, monitor fulfillment progress, and resolve delivery or shipping issues. Prepare quarterly and annual reports on sales, trends, and budget utilization. Stay informed on global shipping dynamics, proactively communicate potential impacts to stakeholders Required Skills/Abilities Excellent verbal communication and active listening skills. Strong customer service orientation with the ability to anticipate and meet employee needs. Extensive knowledge of merchandise offered and ability to recommend options. Strong organizational and multitasking abilities with attention to detail. Financial awareness to ensure budget discipline and cost control. Experience 3-5 years of retail, merchandising, or brand store experience preferred. On-the-job training will be provided