Medical Case Manager (Social Work Practitioner) at InsideHigherEd
Job Description
Med-Infectious Diseases-411460
Career Area:Research Professionals
Is this an internal only recruitment?:No
Posting Open Date :10/29/2025
Application Deadline:11/10/2025
Position Type:Permanent Staff (SHRA)
Position Title:Social Work Practitioner - Contributing
Salary Grade Equivalent:NC10 / GN07
Working Title:Medical Case Manager (Social Work Practitioner)
Position Number:20065804
Vacancy ID:P020610
Full-time/Part-time Permanent/Time-Limited:Full-Time Permanent
Hours per week:40
Work Schedule:Monday – Friday, 8 AM – 5 PM
Work Location:UNC Infectious Diseases Clinic, Eastowne, CHAPEL HILL, NC
Position Location:North Carolina, US
Hiring Range:$45,447 - $60,000
Pay Band Information:To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.
Be a Tar Heel!:A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit:Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.
Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.
Education: We prepare tomorrow`s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.
Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.
The Medical Case Manager will provide information to clients and their families, answer factual questions and give explanations and interpretations of organizational policies and procedures. This position provides medical case management, referrals, eligibility determination and crisis intervention services to adults with HIV infection receiving medical services in the outpatient Infectious Diseases Clinic. The employee will complete assessments, identify service needs, develop care plans, facilitate linkage to services in the clinic, at UNC Health, or in the community. They may assist with transportation and housing needs. Responsibilities may include assisting clients in accessing financial benefit programs. They provide information to clients and their families, answer factual questions and give explanations and interpretations of organizational policies and procedures. The employee will work closely with the existing licensed social work team, medical providers, nursing staff and benefits coordinators as part of an interdisciplinary team. Requires timely documentation and data entry in an electronic medical record (EPIC), electronic databases and tracking systems. Successful employees possess a strong ability to multi-task in a fast-paced environment. Employees are required to attend trainings and meetings as directed.
Minimum Education and Experience Requirements:Bachelor’s degree in a Human Services discipline with coursework related to the area of assignment. Some positions may require certification to practice as a certified or licensed Clinical Social Worker as required by the North Carolina Social Work Certification Board.
Required Qualifications, Competencies, and Experience:The discipline of Human Services requires coursework and experience pertinent to the specific area of work.
Preferred Qualifications, Competencies, and Experience:Certification in case management is preferred. Experience with clinic population, electronic medical records, case management, and data management preferred.
Campus Security Authority Responsibilities:Not Applicable.
Position/Schedule Requirements:Clinic – UNCH or ACC, Overtime occasionally
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