Medical Insurance Verification/Authorization at Robert Half

We are looking for an Insurance Verification Coordinator to join our team in Fort Wayne, Indiana. In this Contract to Permanent position, you will play a critical role in ensuring the accuracy and efficiency of medical insurance verification and authorization processes. This role requires strong interpersonal skills to interact effectively with customers and team members in a collaborative and supportive environment.

Responsibilities:
• Verify patient insurance coverage to ensure eligibility and benefits.
• Process insurance authorizations and referrals accurately and promptly.
• Collaborate with healthcare providers and insurance companies to resolve issues or discrepancies.
• Provide clear and effective communication with customers to address their questions and concerns.
• Maintain organized and detailed records of insurance verification and authorization activities.
• Assist the office manager in managing workflow and administrative tasks as needed.
• Support team members by fostering a positive and cooperative work environment.
• Participate in training sessions at the designated office location to ensure compliance with procedures.
• Contribute to the overall efficiency of the office by managing responsibilities with precision and timeliness.• Proven experience in medical insurance verification and authorization processes.
• Familiarity with insurance referrals and coverage policies.
• Strong communication skills with an outgoing and approachable personality.
• Ability to work effectively in a team-oriented environment.
• Attention to detail and excellent organizational abilities.
• Proficiency in handling customer inquiries and resolving issues professionally.
• Willingness to participate in training at the designated office location.
• Knowledge of medical insurance terminology and procedures.