Medical Receptionist at American Family Care Boulder

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Employee discounts
• Health insurance
• Paid time off

Culture is everything! Come and work for an amazing team greeting and registering patients in a busy Urgent Care setting. We are looking for a Full Time staff member to add to our Boulder clinic team. Full time hours worked will be Wednesdays from 2pm-8pm, Thursday and Friday from 8am-8pm and every other weekend/ Saturday and Sunday from 8am-5pm.

AFC Urgent Care of Boulder is seeking a front desk medical receptionist with excellent customer service skills for a Full time position. The ideal candidate will be personable, efficient, and able to address customer concerns/complaints with a positive caring attitude. Must be able to work a 12 hours shift. Open clinic hours are Monday-Friday 8-8 and Saturday-Sunday 8-5. Must be able to multitask as this is a high paced position. Please see job description below and respond to schedule an interview.

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards
• Register patients, update patient records, and verify insurance accurately and timely
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Prepare, sign, and drop the deposit in the safe on a nightly basis
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation.
• Observe safety and security procedures; promote a safe and pleasant work environment
• Regular attendance to ensure efficient clinic operations
• Other duties and responsibilities as assigned

Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.