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American Family Care Phoenixville

Medical Receptionist at American Family Care Phoenixville

American Family Care Phoenixville Phoenixville, Pennsylvania

Job Description

Job Description

Job Description
Benefits:
  • Health Benefits
  • Flexible scheduling FT and PT shifts available
  • Great small business and fast-paced work environment


* We are open to hiring either full-time or part-time Medical Receptionists. We need part-time availability for a min of 20 hrs per week.

Company Overview


American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

Position Description: Medical Receptionist

Medical Receptionists are primarily responsible for greeting and registering patients and handle front office administrative tasks. Our Medical Receptionists report to the Office Manager.

Benefits/Perks
  • Great small business and fast-paced work environment
  • Flexible scheduling FT and PT shifts available
  • Clientele of repeat patients, that value our expertise & relationships
  • Competitive Compensation
  • Health Benefits

Medical Receptionist Primary Responsibilities include, but are not limited to


  • Greeting patients in a professional, warm, friendly and calm manner
  • Answering incoming calls in a professional manner and taking clear messages, as needed
  • Registering patients into the electronic medical records accurately and in a timely manner
  • Scanning patient registration forms, IDs, insurance cards, etc.
  • Verifying patient insurances, copays and deductibles online using NaviNet
  • Collecting cash, credit/debit card payments and ensuring charges are complete and accurate
  • Maintaining efficient and organized patient flow
  • Performing all patient discharge tasks including collecting all remaining payments, printing discharge instructions, scanning scripts/labs/x-rays and drafting provider notes for signature
  • Coordinating faxes and referrals with other providers and employers
  • Tracking, ordering and re-stocking all necessary office supplies
  • Adhering to all center policies and procedures.

Medical Receptionist Qualifications


  • Proficient in the use of computer software
  • Understanding of the concepts of universal precautions, HIPAA, and OSHA
  • Warm, friendly attitude with excellent patient interaction skills
  • Team-player able to multi-task effectively
  • Excellent verbal and communication skills
  • Adaptable in different situations
  • Must possesses excellent patient interaction skills
  • Ability to multi-task and work independently
  • Effective, compassionate communicator with co-workers, patients and family
  • High-energy individual with a professional appearance and attitude
  • Able to work independently in a fast-paced environment
  • Comfortable working with electronic medical records
  • Experience in a medical office setting a plus
  • Medical Secretary certification or Associate Degree a plus
  • Prior urgent care or experience a plus

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