Medical Receptionist at OnSpot Dermatology

OnSpot Dermatology – Front Desk Medical Receptionist (Fort Myers Office)

OnSpot Dermatology is looking for a Full-Time Front Desk Medical Receptionist to join our team at our Fort Myers office. While OnSpot is known for bringing state-of-the-art dermatology care directly to patients in our 40-foot mobile medical units, this role is based in our office location, where you will play a vital part in welcoming and assisting patients in person and by phone.

We are seeking a positive, detail-oriented, and patient-focused team member who enjoys working with people and ensuring each patient has a smooth, professional experience from check-in to check-out.

• Greet patients with a warm, professional attitude as they arrive at the Fort Myers office

• Check patients in and out of appointments

• Collect and accurately enter patient demographic and insurance information

• Process payments, including co-pays, self-pay, and product purchases

• Manage patient flow and keep patients informed of any scheduling updates or delays

• Answer incoming calls and return voicemails promptly

• Provide accurate information about OnSpot’s services and schedule/reschedule appointments

• Support the clinical team by maintaining efficient and organized front desk operations

• Minimum 1 year of experience in a medical office setting (dermatology experience strongly preferred)

• Previous front desk and patient scheduling experience

• Excellent verbal and written communication skills with a customer service mindset

• Proficiency with computers and medical software systems

• Strong attention to detail and ability to multitask

• Professional, friendly, and outgoing personality with a strong phone presence

• Commitment to maintaining patient confidentiality