Medical Receptionist at TheraCorp Behavioral Health - Hoboken

We are looking for a Medical Receptionist to join our growing team and play a key role in establishing the direction and trajectory of the future of our practice. We are seeking an ethical, competent, organized, and hard-working professional who can work well under pressure, confidently confer with clients, and effectively manage administrative tasks and staff. You must be able to operate in a fast-paced, collaborative environment, and above all, embody the following key characteristics to help us accomplish our mission.

Key Characteristics:

• Inspire Hope - The ability to convey to clients that they’re in good hands by expressing confidence, empathy, and optimism
• Strive to Improve - Never stop learning and improving your skills, ask for support, and be able to accept constructive criticism
• Say "Yes" - Be a team player and be willing to lend a hand or step outside of your role for the greater good
• Be Wrong. - It's OK to make mistakes because we want to see them and fix them rather than sweeping them under the rug
• Be an Independent Thinker - Ability to make decisions, solve problems, and prioritize responsibilities

Here are some things that you will love about TheraCorp:

• A lively, uplifting, and supportive team
• Ongoing support for those moments when you may feel “stuck"
• Collaborative environment where we value your feedback and unique perspective. We value our staff, and we make every effort to show it

Benefits include:

• Health, Dental, and Vision Insurance
• 401(k) with matching
• Life Insurance
• Flexible schedule
• Paid Time Off (PTO)
• Holiday Pay

If you are looking for a rewarding career in a progressive and supportive environment, you’ve found the right place. Be part of a team that is focused on changing lives, one session at a time!

$18 - $22 hourly DOE

• Oversee TheraCorp’s daily office operations to ensure an efficient, organized, and client-focused environment.
• Monitoring and reporting accountability to ensure efficient operations
• Address and resolve operational issues promptly, supporting a culture of continuous improvement.
• Serve as the first point of contact by greeting clients warmly, managing a high volume of phone calls, and delivering accurate, timely information.
• Schedule appointments and respond to potential client inquiries while clearly communicating TheraCorp’s policies and procedures.
• Manage administrative tasks, including maintaining accurate client records, processing payments, and handling correspondence.
• Collaborate closely with clinicians and team members to coordinate schedules and support seamless daily operations.
• Model and uphold TheraCorp’s core values in every interaction with clients, colleagues, and partners.

• Two years of administrative experience preferred.
• Organizational skills.
• Ability to work independently and under pressure, while managing multiple tasks, staff members, and responsibilities.
• Experience in the provision of mental health services is preferred, but not required.
• Two years of administrative experience preferred
• Exceptional multitasking and organizational abilities.
• Strong computer skills.
• Ability to work independently and under pressure, while managing multiple tasks.

TheraCorp’s mission is to change lives, one session at a time. With skill, compassion, and creativity, we provide transformative interventions that empower couples, families, and individuals of all ages to conquer mental health challenges and thrive!