Medical Receptionist/Insurance Verification Specialist at Hayden Lake Physical Therapy

Benefits:

• Company parties
• Employee discounts
• 401(k) matching
• Health insurance
• Paid time off
• 401(k)

About the Role:
We are seeking a Full Time Patient Care Coordinator to join our team at Hayden Lake Physical Therapy at our CDA, ID location. As a Patient Care Coordinator, you will play a crucial role in providing exceptional care and support to our patients, ensuring their experience with us is seamless and positive.

Responsibilities:

• Manage patient check-in and check-out process
• Schedule appointments and follow-up visits
• Assist with patient intake and medical history documentation
• Coordinate communication between patients, therapists, and other healthcare providers
• Calling and scheduling of patient from incoming referrals.
• Collection of patient payments.
• Making follow up calls to check in on patients.

Requirements:

• Previous experience in a medical office or healthcare setting preferred
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Proficiency with medical software and electronic health records
• Compassionate and empathetic attitude towards patients
• Available to work in both our Hayden and Post Falls locations

About Us:
Hayden Lake Physical Therapy has been serving the Coeur D Alene community for over 20 years, providing top-notch rehabilitative care and personalized treatment plans. Our dedicated team is committed to helping our patients achieve their wellness goals, and we pride ourselves on creating a supportive and collaborative work environment for our employees. We have 3 locations throughout the area.