Medical Records Clerk / Front Desk Receptionist - Coastal North Carolina at EMrecruits, LLC

Full-Time | Medical Records Clerk | Shallotte, North Carolina

At Seaside Wellness of Shallotte, you can expect to work within a team focused on the Patient-Centered Medical Home (PCMH) model — a coordinated, team-based approach that emphasizes long-term relationships, preventive care, and whole-person wellness. Our practice is built on the principles of quality, coordination, and compassion. At Seaside Wellness, patients and staff alike are treated like family — we value teamwork, professionalism, and community connection.

We are seeking a detail-oriented and organized Medical Clerk / Front Desk Receptionist to join our healthcare team. The ideal candidate will play a crucial role in supporting the administrative functions of our medical office, ensuring efficient patient service and maintaining accurate medical records. This position requires strong communication skills, a good understanding of medical terminology, and proficiency in electronic health record (EHR) systems.

Key Responsibilities

• Manage patient scheduling and appointments efficiently
• Responsible for patient check-in, greeting each patient in a pleasant and professional manner
• Track patients in the reception area and communicate with them as needed
• Mark arrival times and ensure patients are seen promptly
• Answer and manage incoming telephone calls
• Verify insurance information and assist with claims processing
• Evaluate chart data to ensure all forms and signatures are complete
• Scan patient insurance cards and collect copayments
• Enter all new patient demographic information into the system
• Maintain accurate medical records in compliance with HIPAA regulations
• Provide clerical support including filing, data entry, and phone management
• Assist patients with inquiries and provide outstanding customer service
• Collaborate with providers and clinical staff to ensure seamless office operations
• Utilize EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or similar platforms

Skills & Qualifications

• Experience in a medical office, clinic, or health system preferred
• Proficient in EHR/EMR systems and medical record management
• Knowledge of medical billing, collection processes, and insurance verification
• Strong computer skills (Microsoft Office proficiency required)
• Excellent phone etiquette and verbal communication
• Bilingual abilities a plus
• Ability to manage multiple tasks efficiently with strong attention to detail
• Friendly, dependable, and adaptable in a fast-paced environment

Compensation & Benefits

• Competitive hourly rate and Full-time schedule (in-person)
• Comprehensive benefits package including 401(k), Health, dental, and vision insurance, Life insurance, Paid time off

How to Apply

If you’re passionate about patient care, organization, and teamwork — and want to be part of a practice that delivers care based on the Patient-Centered Medical Home model — we’d love to meet you.

Apply today to join Seaside Wellness of Shallotte, where your work makes a lasting impact in the community.