Network Administrator at HTC Global Services Inc

Make a difference HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Nertwork Administrator Position Title: Network Administrator Onsite work required Required Skills & Qualifications: Minimum 3 years of experience in Network Administration, including: CISCO and Palo Alto Firewalls CISCO Identity Services Engine (ISE) LAN, WLAN, and WAN environments Ticketing systems (e.g., ServiceNow, Remedy) Network certifications (e.g., CCNA, CCNP, PCNSA) Experience with: SolarWinds Orion for network monitoring Ekahau Sidekick for wireless assessments Daily Duties & Responsibilities: Under the guidance of the Agency Network Manager or designated lead, the Network Administrator will: Monitor and troubleshoot wireless network issues across the agency Support connectivity for Windows, macOS, tablets, and mobile devices Manage the full lifecycle of wireless devices and networks Assist with connectivity for State Health Laboratory instruments and systems Register devices using ISE and maintain network access controls Conduct onsite wireless assessments and maintain heatmaps using Ekahau Deploy, install, and upgrade enterprise wireless networks Perform firmware, software, and security updates Respond to and resolve tickets in the agency’s trouble ticket system Provide Tier 1 and Tier 2 support for wireless and network issues Collaborate with IT teams (Network, Security, Server Hosting) and non-IT staff Assist with physical installations (e.g., racking equipment); must be comfortable working on ladders and lifting up to 40 lbs Maintain and improve wireless documentation and technical notes Plan and execute project milestones and provide regular updates to project teams Additional Information: Must adhere to State and Agency IT security policies and standards Strong organizational and communication skills required Ability to work independently and in a team environment #LI-PS4 #LI-Onsite