New Patient Coordinator at Insight Global
Job Description
Insight Global is currently seeking New Patient Coordinators to support the Revenue Cycle Department across five locations in the Dallas area. These coordinators will contribute to providing high-quality, evidence-based care close to home.
Day to Day: You’ll manage the new patient referral process from start to finish, not just answering phones. This includes:
- Insurance verification and benefit checks
- Scheduling and coordinating appointments
- Managing patient records and pre-visit documentation
- Triaging referrals and supporting providers with complex admin needs
- Ensuring HIPAA compliance and top-tier patient experience
Must Haves:
- 2+ years in healthcare revenue cycle or patient access
- Strong understanding of insurance, medical records, and scheduling
- Experience with PMS/EHR platforms and Microsoft Office
- Great attention to detail and proactive communication skills
- HS Diploma or GED
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