Norwalk Medical Receptionist at Connecticut Skinhealth LLP

We are a fast-paced, patient-focused dermatology practice committed to providing exceptional medical and cosmetic skin care. Our team values professionalism, compassion, and creating a warm, welcoming experience for every patient.

We are seeking a friendly, reliable, and detail-oriented Front Desk Receptionist to be the face of our office. This role is vital in creating a positive first impression and ensuring smooth daily operations at the front desk and the practice overall.

• Greet patients with warmth and professionalism

• Answer and route incoming phone calls

• Schedule, confirm, and manage patient appointments

• Verify insurance information and collect co-pays

• Maintain accurate patient records and update EMR (Electronic Medical Records)

• Assist with patient check-in and check-out procedures

• Coordinate with clinical staff to support patient flow

• Handle administrative tasks, such as scanning, filing, and mail

• Minimum 2 years in customer service
• Minimum 1 year in a medical office
• Efficient with Mac devices
• Experience with Google Drive
• Experience with EMR systems