Operations Manager at Cafe Spice

About Us

We are a fast-paced and growing food manufacturing company committed to delivering high-quality products to our customers. With a strong focus on safety, efficiency, and continuous improvement, we take pride in our people-first culture and collaborative environment.

Position Overview

We are seeking an experienced and motivated Operations Manager to oversee and manage our Maintenance, Shipping & Receiving, Packaging, and Logistics departments. This leadership role is responsible for ensuring operational efficiency, compliance with food safety and regulatory standards, and driving overall cost-effectiveness across the facility.

The ideal candidate is a hands-on leader with a track record of optimizing workflows, motivating teams, and implementing sustainable improvements in a high-speed manufacturing environment.

Essential Duties and Responsibilities:

• Oversee maintenance activities, ensuring equipment reliability and minimizing downtime.
• Develop and implement preventive maintenance programs.
• Ensure compliance with safety, environmental, and regulatory standards (OSHA, FDA, USDA, etc.).
• Manage relationships with vendors and contractors for equipment repairs and facility improvements.
• Implement and monitor key performance indicators (KPIs), identifying areas for improvement.
• Supervise inbound and outbound logistics to ensure timely delivery of raw materials and finished products.
• Maintain accurate inventory tracking and reconciliation processes.
• Ensure all shipping and receiving activities comply with food safety and quality standards.
• Collaborate with procurement and production teams to align material flow with production schedules.
• Manage packaging operations to ensure efficiency, accuracy, and compliance with quality standards.
• Oversee the selection, maintenance, and optimization of packaging equipment.
• Work closely with quality assurance teams to maintain product integrity and compliance.
• Implement process improvements to enhance productivity and reduce waste.
• Develop and oversee logistics strategies to optimize transportation and distribution.
• Negotiate with carriers and vendors to ensure cost-effective and reliable shipping solutions.
• Monitor supply chain performance, addressing bottlenecks and inefficiencies.
• Ensure compliance with transportation and food safety regulations.
• Lead, mentor, and develop department managers and their teams.
• Foster a culture of accountability, teamwork, and continuous improvement.
• Set performance goals and conduct regular evaluations for direct reports.
• Promote and enforce safety protocols, ensuring a safe work environment for all employees.

Qualifications:

• Bachelors degree in Operations Management, Supply Chain, Engineering, Business, or 8+ years of experience in operations management within a food manufacturing environment.
• Proven experience overseeing maintenance, shipping & receiving, packaging, and logistics.
• Strong knowledge of food safety regulations (FDA, USDA, SQF, HACCP).
• Experience managing budgets, optimizing processes, and leading teams in a production setting.
• Strong leadership, communication and team management skills.
• Excellent problem-solving and decision-making abilities.
• Ability to analyze operational data and implement process improvements.
• Strong understanding of inventory control, logistics, and supply chain management.
• Proficiency in ERP systems, Microsoft Office, and data analysis tools.
• The role requires a hands-on leader who can balance strategic planning with day-to-day operations.

Why Join Us?

Competitive salary and comprehensive benefits package
Opportunities for career advancement in a growing company
A culture that values leadership, accountability, and teamwork
Commitment to safety, sustainability, and continuous improvement
Make a real impact by shaping processes and developing high-performing teams