Operations Specialist Lead at VirtualVocations

A company is looking for an Operations Specialist Lead (Remote KY, NC).Key ResponsibilitiesDevelops and maintains relationships with customers, associates, and vendors to enhance service experience and resolve issuesPerforms operational tasks including complex data entry and documentation, while identifying and recommending process improvementsHandles standard documentation and maintains department records in compliance with applicable regulations and policiesRequired QualificationsBachelor's Degree and 1 year of experience in Financial Services or Operations Support, orHigh School Diploma or GED and 5 years of experience in Financial Services or Operations SupportKnowledge of laws, regulations, and policies affecting job dutiesFamiliarity with products, systems, or processes relevant to the roleExperience guiding less experienced specialists in the area of work