Link copied to clipboard!
Back to Jobs
Optical Receptionist at Complete Eyecare PC
Complete Eyecare PC
Houston, Texas
Administration
Posted 0 days ago
Job Description
Job Description
Job Description
Benefits:
Locations:
At Texas State Optical, we are passionate about delivering an exceptional patient experience. From designer eyewear to advanced solutions like Neurolens, RF & IPL treatments, myopia management, and dry eye therapies, we put patient needs at the center of everything we do.
Role Overview:
We are seeking an experienced Optical Receptionist to be the welcoming face of our practice. You will play a key role in creating a smooth patient journeyfrom scheduling and check-in to insurance verification and checkout.
Key Responsibilities:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Health insurance
- Paid time off
Locations:
- TSO Champions 5774 Cypress Creek Parkway, Houston, TX 77069
- TSO Briargrove 6100 Westheimer Road, Houston, TX 77057
At Texas State Optical, we are passionate about delivering an exceptional patient experience. From designer eyewear to advanced solutions like Neurolens, RF & IPL treatments, myopia management, and dry eye therapies, we put patient needs at the center of everything we do.
Role Overview:
We are seeking an experienced Optical Receptionist to be the welcoming face of our practice. You will play a key role in creating a smooth patient journeyfrom scheduling and check-in to insurance verification and checkout.
Key Responsibilities:
- Greet patients warmly and provide exceptional service at every touchpoint
- Verify upcoming patient appointments and confirmations
- Schedule and manage pre-appointments to ensure smooth flow of care
- Maintain and manage recall lists to keep patients on track with their annual exams
- Manage phone calls and patient communications with professionalism
- Verify vision and medical insurance with accuracy
- Process payments, invoices, and patient documentation
- Support teammates by assisting across departments when needed
- Previous experience in optical, medical office, or customer service setting preferred
- Strong relationship-building skills with patients and team members
- Compassionate, with a focus on continuity of care throughout the patient experience
- Detail-oriented, friendly, and patient-focused
- Strong communication and organizational skills
- Flexible, team-oriented, and willing to help wherever needed
- Bilingual (English/Spanish) a plus
- Competitive hourly pay + monthly bonuses
- Vacation, sick pay, paid holidays
- Discounted exams and eyewear
- 50% employer-paid medical + dental (after 90 days)
- 401(k) with up to 4% employer match (after 1 year)
- Closed Sundays no late nights
- Consistent schedule: MondayFriday 9am6pm, Saturday 9am1pm
Resume Suggestions
Highlight relevant experience and skills that match the job requirements to demonstrate your qualifications.
Quantify your achievements with specific metrics and results whenever possible to show impact.
Emphasize your proficiency in relevant technologies and tools mentioned in the job description.
Showcase your communication and collaboration skills through examples of successful projects and teamwork.