Orthodontic Patient Concierge at Preferred Search Group
Job Description
Job Description
Preferred Search Group is partnering with a top-rated orthodontic practice in the Melrose, MA area to find a Front Office Specialist/Patient Concierge. The ideal candidate will have a strong attention to detail, excellent customer service skills and empathetic in nature.
Schedule:
Monday-Thursday (8a-5:30p)
Friday (8a-3p)
Duties:
- Scheduling patient appointments
- Checking in and out
- Greeting patients and providing a high level of of customer service and patient experience
- Answering phones
- Collection payment
- Answering questions that patients may have
Requirements
- Experience in customer service, retail, healthcare or related field
- High School Diploma
- Proficient with Microsoft Office Suite, Google and sufficient typing abilities
- Self-starter and self-directed
Benefits
Health Insurance
401K with match
Free orthodontic care for employee and family (after 1 year of employment)
Paid time off
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