Out Patient Cust Rel Rep at Northwell Health

Job Description

Facilitates the registration of Outpatient Physical Therapy Patients. Interviews patient and/or representatives to obtain identifying information and other data required for registration.

Job Responsibility

*1.Receives in-coming telephone calls promptly and professionally.
*2.Maintains constant awareness of patient arrival.
*3.Monitors prescriptions for expiration.
*4.Accepts payment from patient as appropriate.
*5.Maintains the patient's privacy and abides to our regulatory agencies.
*6.Orders Lab and Rad tests in the appropriate systems.
*7.Ensures we have appropriate authorizations before patient has scheduled tests.
*8.Sends reports to appropriate physicians.
9.Performs related duties, as required.
*ADA Essential Functions

Job Qualification

*High School Diploma or equivalent, required.
*Previous registration or billing experience, preferred.
*Knowledge of insurance regulations, preferred.
*System knowledge, including HIS, Insurance Eligibility, Micro Soft, Omni and HDX, preferred.
*Excellent communication and customer service skills, preferred.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).