Part-Time Dispatcher at InsideHigherEd

Job Title: Part-Time Dispatcher
Location: North Campus
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 1008161
Job Details

Job Family

STAFF - Support Staff

Grade

SG

Salary

$14.00 Flat Rate

Department

Public Safety

Reports To

Assistant Chief of Public Safety

Closing Date

Open Until Filled

FLSA Status

Non-Exempt

First Review Date

March 21, 2025Position Overview

The Part-Time Dispatcher receives and responds to emergency and routine telephone calls for Campus-wide general information, and specific requests for service directed to the Public Safety Department.

What you will be doing

• Determines the nature and importance of all telephone call requests and initiates appropriate response actions to sufficiently service the requests
• Inputs and retrieves information from several different Public Safety databases, monitors all internal office telephones, two-way radio communications, alarm and access control systems
• Maintains a detailed daily incident report log
• Logs in and out items that have been turned in to Lost and Found
• Issues parking gate cards and faculty/staff parking decals
• Receives and distributes College keys to facilities and offices on campus
• Receives and disburses petty cash
• Performs other duties as assigned

What you need to succeed

• High School Diploma or General Equivalency Diploma (GED) from a regionally accredited institution and either one (1) year of experience in the field or six (6) months of previous multi-phone line related experience
• Knowledge and understanding of College organization, goals and objectives, and policies and procedures
• Ability to work in a critical and high volume office environment
• Possess command of proper telephone etiquette and general office procedures
• Ability to apply campus security rules and regulations
• Ability to safely operate College motorized vehicle
• Ability to successfully complete a basic security training course and provide certificate of completion
• Ability to display poise, tact, patience and courtesy
• Ability to have a basic understanding of computers and database collection
• Ability to work a flexible schedule to include evening and weekend assignments and any emergencies
• Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff

Essential Position

• This function/position has been designated as “critical.” This means that it has job duties that affect the security, safety or physical operation of the College, and are required to work at the Emergency Operations Center and/or have access to the incident scene once normal campus operations have been suspended.

Additional Requirements

The final candidate is to successfully complete a background screening and reference check process.