Part-Time: Guest Services II, Campus Safety & Security at InsideHigherEd
Job Description
- Tuition waiver for employee on Aims courses
- Access to the PERC (Aims gym) for employee & one guest
- Aims Discount program
- Free parking on all campuses
- PERA employer (see www.copera.org for comprehensive benefits)
- Additional supplemental benefits & retirement programs available
Job Description:
Aims Community College actively supports an environment that embraces the College's Mission, Vision, Values and a culture of innovation and care. The College embraces and seeks to hire individuals who want to be a part of this environment and have the skill sets necessary to be successful in this position.The desired candidate will have excellent people skills and be well organized. The desired candidate will be responsible for having initial contact with persons attending the scheduled event. The Guest Services Technician II should have tremendous patience and have a general knowledge of the campus and building they are assigned to work. The Guest Service Technician II must show a willingness and ability to identify conflict and tension involving event attendees and be prepared to diffuse these situations when they arise.Work Hours:
No guarantee of immediate hours or weekly hours upon hire. Hours are on an as-needed basis
Job Duties:
Be a reference for community members, visitors and Aims CC students and employees attending internal and external events.
Provide direction/event location to event attendees.
Report unsafe and hazardous conditions including building damage to Campus Security immediately.
Know the locations of life saving equipment (AED and Fire Extinguishers) in the building/area assigned.
Call 911 immediately for life safety medical emergencies.
Regulate accessible areas.
Report any suspicious activity, persons or packages to Campus Safety and Security immediately including: taking pictures, blocking off an area, asking people to move away, approaching the person.
Observing traffic and parking conditions reporting problems immediately to Campus Safety and Security.
Minimum Qualifications:
Three (3) years of experience doing crowd assessment/control (Law Enforcement, Military, Security.)
Certifications or specialized trainings
Stress management
Conflict management
Decision making
Critical thinking
Good communication (Verbal/Written)
Problem solving
Verbal de-escalation
Required Documents:
Resume
Cover Letter
Certifications or specialized trainings
- Compare your previous work experience to the job duties listed on the job positing under job description. Enter the job duties you have performed under the "Work Experience" section on your job application. We evaluate your experience based on this information.
- Please make sure you state whether work experience (aka work history) is part time or full time employment by listing the average number of hours worked per week. This information is used to determine your new annual salary.
- Be sure to upload all the required documents listed at the above in "Additional Job Description" section. This can be uploaded as part of your application materials in the "My Experience" section. If there are missing documents, your incomplete application will not be considered. Per the Colorado Job Application Fairness Act, you may redact information that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
Initial screening will be conducted by a committee based on completed application materials.Employees in these positions may be asked to participate in temporary assignments lasting less than nine (9) months (such as curriculum development, short term projects, meetings and substitute duties) which could amount to additional temporary pay.Upon hire, all positions at Aims Community College require a criminal background check and may require industry specific screenings such as an MVR, physical and/or drug screen. Keep in mind, a conviction does not automatically preclude candidates from being employed. The nature of a conviction will be considered relative to the duties of the position.
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