Part-Time Program Assistant I, Continuing Education & Professional Development at InsideHigherEd
Job Description
Location: West Campus
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 1008927
Job Details Job FamilySTAFF - Support StaffGradeC1Salary$14.00 - Base RateDepartmentCWE - Business (CEPD)Reports ToProgram ManagerClosing DateOpen Until FilledFLSA StatusNon-ExemptFirst Review DateNovember 12, 2025Position Overview
The Part-Time Program Assistant I performs clerical and administrative support duties for the Continuing Education and Professional Development department.
What you will be doing
- Receives, screens, and directs phone calls from the general public Provides support to the program coordinators and part-time instructors in a number of clerical and administrative functions Creates letters of completion and attendance Assists instructors with drops and adds Prepares packages, for pre and post-testing, as needed Monitors student attendance Provides class rolls and grade rolls to instructors and alerting them to problems
- Performs other duties as assigned
- High School Diploma or GED equivalent from a regionally accredited institution and eighteen (18) months of customer service or administrative work experience
- All degree's must be from a regionally accredited institution Knowledge and understanding of College organization, goals and objectives, and policies and proceduresThorough knowledge of Continuing Education departments, policies, and class offerings Familiarity with College organization and policies Possess excellent telephone and customer service skills Ability to follow instructions and work with minimal supervision Possess excellent interpersonal and communication skills Knowledge of class schedules, pre and co-requisites, course sequencing, special requirements for admission to certain courses, basic information on class content and paperwork processing specific to the departmentAbility to work a flexible schedule to include evening and weekend assignments
- Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff
The final candidate is to successfully complete a background screening and reference check process.
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