Parts Manager at Southeastern Equipment Company
Job Description
Job Description
Location:Fort Wayne, IN
Employment Type: Full-Time, Exempt
Effective Date:10.25.2025
About Southeastern Equipment
At Southeastern Equipment, our mission is simple: to help our customers win.
As a leading solutions provider in the construction and related industries, we take pride in delivering exceptional service, reliable equipment, and the expertise that keeps our customers moving forward.
Our team embodies our core values Hustle, Thoughtful, Passion, and Customer Focused and we're looking for a Parts Manager who shares that same drive and dedication.
About the Role
As our Parts Manager, you'll be the driving force behind an efficient, customer-focused, and profitable parts department. You'll oversee inventory operations, lead a talented team of parts associates, and work directly with customers and vendors to ensure they get the right parts, at the right time, every time.
If you're a hands-on leader with a knack for organization, customer service, and operational excellence this is your chance to make a major impact in the construction equipment industry.
Key Responsibilities
Lead & Manage
Supervise and support parts associates, setting clear goals and expectations.
Foster collaboration across departments and branches.
Conduct training and ensure safety and compliance at all times.
Customer Service Excellence
Greet and assist customers in-person and over the phone with parts inquiries.
Provide knowledgeable recommendations and build trusted relationships.
Process orders accurately and efficiently to exceed customer expectations.
Inventory & Purchasing
Manage inventory levels to achieve strong fill rates and minimize obsolete stock.
Collaborate with vendors for accurate and timely part deliveries.
Research and source alternative or hard-to-find parts when needed.
Ensure accuracy in pricing, invoicing, and documentation.
Data & Reporting
Maintain organized, up-to-date records of all transactions.
Track sales, performance metrics, and inventory turnover to drive continuous improvement.
What We're Looking For
Minimum 2 years of experience in parts management or a similar role (construction equipment industry preferred).
Strong knowledge of equipment parts, inventory systems, and vendor relations.
Proven leadership, communication, and organizational skills.
Proficiency in Microsoft Office and computerized inventory systems.
Ability to lift up to 50 lbs (tools provided for heavier loads).
High school diploma or equivalent; technical training a plus.
Valid driver's license and willingness to obtain forklift certification.
Performance Metrics
Parts Sales and Profitability
Fill Rate and Inventory Accuracy
Customer Satisfaction
Team Development and On-Time Performance Reviews
Why Join Southeastern Equipment
Competitive salary and monthly bonus opportunities
Comprehensive benefits package
Ongoing training and career development
Supportive, values-driven team culture
Opportunities to make a measurable impact every day
Equal Opportunity Employer
Southeastern Equipment is proud to be an Equal Opportunity/Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to lead with passion and purpose?
Apply today and help our customers and your career win.
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