Patient Access Associate - Part Time Day Shift at Medical University of South Carolina (MUSC)
Job Description
Job Description
As the health care system of the Medical University of South Carolina, MUSC Health is dedicated to delivering the highest-quality and safest patient care. Our Emergency Room at the Kiawah Partners Pavilion, located at 1857 Seabrook Island Road offers a seamless, patient-centered approach to care. From illnesses and injuries to more serious or life-threatening conditions, our world-class care team is fully equipped to provide the right care, in the right place, at the right time.
Are you a clear communicator with a talent for staying calm under pressure? Do you love the idea of supporting patients from the moment they walk in the door? If so, you could thrive in this Patient Access Associate position at MUSC in Kiawah Island, SC.
As a Patient Access Associate — also known as Front Desk Receptionist, Admissions Specialist, or Patient Services Representative — you’ll help create a seamless, supportive, and responsive patient experience. You'll handle front-line registration, insurance verification, and time-sensitive administrative needs, while gaining valuable insight into fast-paced clinical operations.Shift Details
- Part Time Day Shift
- 12 Hour Shifts
- Career Growth: Develop new skills with cutting-edge equipment and expand your expertise.
- Make an Impact: Be a key player in providing care and shaping the future of healthcare.
- Collaborative Team: Join a creative, high-performing team committed to raising the standard of urgent care.
- Warmly welcome office visitors and callers
- Produce and keep updated patient files; help patients with documents
- Certify all insurance information, take copays and other payments
- Answer a multi-line telephone, forwarding calls to the appropriate area
- Keep office area clean and maintain a friendly, welcoming environment
- Comply with all health policies and regulations
- High school diploma or general education degree (GED)
- A minimum of 6 months of work experience in a healthcare setting or one year of customer service background.
- Basic understanding of insurance preferred.
- Basic understanding of medical terminology and billing codes (DRG, ICD-10, CPT, HCPCS) preferred.
- Exceptional communication skills and customer service is required.
Resume Suggestions
Highlight relevant experience and skills that match the job requirements to demonstrate your qualifications.
Quantify your achievements with specific metrics and results whenever possible to show impact.
Emphasize your proficiency in relevant technologies and tools mentioned in the job description.
Showcase your communication and collaboration skills through examples of successful projects and teamwork.