Patient Account Representative at CornerStone Staffing

Patient Account Representative Location Fort Worth, TX | Onsite Compensation & Schedule • $18/hr - $20/hr • 8:00am–5:00pm training; 8:30am–5:30pm post-training, Monday–Friday • W2, Temporary (6 months) • Start: ASAP ROLE IMPACT Join a leading healthcare network to ensure accurate and compliant billing across multiple service lines, including Home Health, Rehab, DME, and Infusion. This role directly impacts revenue cycle operations through account reconciliation, claims processing, and resolution of billing issues with payors. KEY RESPONSIBILITIES • Perform internal audits of medical records to ensure billing compliance with state and federal guidelines • Process electronic and paper claims for nursing, rehab, DME, and infusion services • Research and reconcile patient accounts; report financial and volume trends to Patient Account Manager • Communicate with patients, insurance providers, and internal departments to resolve billing issues and secure payments • Submit claim reconsiderations and appeals as necessary MINIMUM QUALIFICATIONS • High school diploma required; some college preferred • 1+ year medical billing or related experience in a home health setting —OR— 5 years of customer service experience • 1+ year experience with phone-based customer interaction • Knowledge of federal/state billing regulations and commercial/Medicaid insurance CLINICAL SKILL SET • Knowledge of Durable Medical Equipment (DME) billing • Familiarity with CPT/HCPCS codes and ICD-10 coding • Understanding of benefit verification, prior authorization, and coverage guidelines • Experience with collections on medical claims PREFERRED SKILLS • Prior work with claims appeals and resubmissions • DME billing experience • Strong interpersonal and documentation skills LICENSES & CERTIFICATIONS • TB test and flu shot required PRE-EMPLOYMENT REQUIREMENTS • Background check • Drug screening By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy #FW123