Patient Account Representative at Orthopedic Institute PC

Patient Account Representative

We are seeking a dedicated Patient Account Representative to join our healthcare team. This role offers an excellent opportunity to contribute to the financial health of our organization while providing exceptional service to our patients. The ideal candidate will be detail-oriented, communicative, and committed to resolving account issues efficiently.

Key Responsibilities:

- Make outbound calls to patients regarding outstanding balances and account inquiries

- Follow up on overdue accounts to facilitate timely collections

- Verify patient information and update account records accurately

- Collaborate with billing and coding departments to resolve billing discrepancies

- Maintain detailed documentation of all collection activities and communications

- Ensure compliance with healthcare regulations and privacy standards

Join our team and be part of a supportive environment that values professional growth and patient-centered care. We offer competitive benefits and opportunities for advancement in a dynamic healthcare setting.

Skills and Qualifications:

- Previous experience in patient accounts, billing, or collections REQUIRED. Medical background strongly preferred.

- Strong communication and interpersonal skills

- Ability to handle sensitive information with confidentiality

- Excellent organizational and time management skills

- Proficiency in using healthcare management software and Microsoft Office

- Knowledge of healthcare billing and collections processes is a plus