Patient Account Representative at Orthowest

Patient Account Representative

We are seeking a detail-oriented and compassionate Patient Account Representative to join our healthcare team. This vital role involves managing patient accounts, ensuring accurate billing, and providing excellent customer service to our patients. If you are organized, communicative, and committed to delivering a positive patient experience, we encourage you to apply.

Key Responsibilities:

- Review and process patient billing and payments accurately and efficiently

- Verify patient insurance information and assist with insurance claims and reimbursements

- Respond to patient inquiries regarding billing, payments, and account status

- Maintain and update patient account records in the billing system

- Collaborate with healthcare providers and insurance companies to resolve billing issues

- Ensure compliance with healthcare regulations and privacy laws

- Follow up on outstanding balances and facilitate payment arrangements when necessary

Skills and Qualifications:

- High school diploma or equivalent; additional education in healthcare administration or related field preferred

- Proven experience in medical billing, patient accounts, or healthcare finance

- Strong understanding of insurance processes, coding, and billing procedures

- Excellent communication and interpersonal skills

- Attention to detail and strong organizational abilities

- Proficiency with billing software and electronic health records (EHR) systems

- Ability to handle sensitive information with confidentiality and professionalism

Join our dedicated team committed to providing exceptional patient care and financial services. We offer a supportive work environment, opportunities for growth, and comprehensive benefits to help you succeed in your career.