Patient Accounts Representative II at Brattleboro Retreat

Job Summary: Reports to the Patient Financial Services Manager. Responsible for assisting with the day-to-day function of assigned billing team based upon financial class. Manages an assigned inventory of accounts receivable in such a manner as to reflect best practices expectations in healthcare revenue cycle management. These best practices are measured and monitored in order to manage performance expectations.

Additionally, monitors overall daily/weekly billing production and reports errors to the Revenue Cycle Integrity Analyst, and Patient Financial Services Manager.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

1. Revenue Cycle Certified Professional 2 (RCCP2) Certification Exam to be completed through Litmos

online education to be completed within 90 days of hire.

QUALIFICATIONS:

1. High school graduate or GED Equivalent

2. 2 years medical billing experience with both UB and 1500 claim forms.

3. 2 years of insurance eligibility & benefits verification utilizing payer portals.

4. Excellent communication skills.

5. Minimum two years’ experience in accounts receivable management or accounting preferred.

6. Working knowledge of computer system functions.

7. Strong knowledge of PC Accounting Software functions and Microsoft Applications.

8. Ability to coordinate workflow and train other employees.