Patient Admin Specialist/Front Office - Neurology at Power Personnel

Are you a highly organized and detail-oriented individual with a passion for ensuring the smooth operation of programs and initiatives? If so, then a Patient Administrative Specialist position may be the perfect fit for you.

Job Details

• Pay: $27.00 per hour! 
• Shift Schedule: Mon-Fri
• Shift Time: Varying 7:30am - 4pm or 8:30a - 5pm
• Duration: 13 weeks initially; potential for extension 
• Start Date: ASAP! 
• Department: Neurology
• Location: Palo Alto, California 

Benefits

• Extension Potential 
• Weekly payroll
• Health benefits
• Referral bonus*
• 24-hour accessibility
• Personalized service

MINMUM QUALIFICATIONS 

• Education: High School Diploma or GED equivalent  
• 1 - 2 Year work experience in strong customer service environment 
• 1 - 2 years' work experience in front desk 
• Basic knowledge of computer skills 

Preferred: 

• EPIC experience 
• 2 years directly related healthcare office experience 

Required Knowledge, Skills and Ability:

•  Knowledge of medical terminology.
  • Knowledge of computer systems and software used in functional area.
  • Ability to speak and write effectively at a level appropriate for the job.
  • Ability to provide customer service, solve problems, and manage multiple priorities.
  • Knowledge of Windows-based office software, computers and operating systems.
  • Ability to adjust communications to fit the needs and level of understanding of the receiver.
  • Ability to exercise calmness in stressful situations.

 
Job Requirements:
• Primary Function: Entry, Front Desk, check-in/out.
• Greets and welcomes patients and assists them with initial questions regarding appointments, payments, schedules, etc.
• Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians. Assures appropriate verifications and authorizations are complete before patient sees provider.
• Communicate with providers regarding scheduling preferences, and ability to respond to urgent patient needs.
• Provide doctor-patient support using reference documents and tools.
• Carry out various administrative tasks, including maintaining information and paging directory databases, and processing internal forms.
• Utilize all functionality of the telephone system and electronic medical records systems in performing assigned job tasks.
• Meet/Exceed organizational and department service standards.
• Answers non-clinical CRMs, escalating where appropriate.
• Answers non-clinical patient messages, escalating where appropriate.
• Managing and distributing faxes, mail, and filing of clinic-specific documentation.
About Us
Power Personnel has been working with healthcare professionals like you since 1994. We are the experts in healthcare staffing in Northern California. That’s why so many hospitals, clinics and healthcare facilities rely on us for filling critical positions. If you want competitive pay, excellent working conditions and a team that supports you, Power Personnel is the place to be! 

Earn $250 for every referral!
Know someone looking for a great opportunity? Refer them to us and get rewarded! 

Send referrals to: [email protected]
You'll receive a $250 bonus once your referral completes 20 shifts.