Patient Care Coordinator / Front Desk at Jet Training LLC.
Job Description
Job Description
Position: Patient Care Coordinator
Location: Neuropathy Treatment Clinic of Oklahoma
Department: Front Desk / Administrative
Schedule Type: M-TH 7:00am - 4:30pm ( No Friday's or Weekends) Job Type: Full-Time
The patient care coordinator/front desk position at Neuropathy Treatment Clinic of Oklahoma is responsible for managing patient flow, coordinating appointment logistics, supporting the clinical team, and staying organized. Strong interpersonal and communication abilities will be key, as you'll engage with patients and staff on a daily basis. Being empathetic and patient-focused will help create a welcoming environment that makes patients feel valued and understood.Organizational skills are crucial for managing patient schedules and maintaining efficient front desk operations. A detail-oriented mindset will ensure accurate data collection and patient documentation.
Key Responsibilities:
Patient Interaction & Scheduling
Greet patients warmly and professionally upon arrival
Answer incoming phone calls and respond to voicemails promptly
Schedule, reschedule, confirm, and cancel appointments
- Collect co-pays, accurately enter patient demographics, insurance, and clinical information in the EMR system
Monitor waiting area for cleanliness and patient comfort
Assist with general front office operations including faxing, scanning, and filing as needed
Uphold confidentiality, professionalism, and HIPAA compliance in all interactions
- High school diploma or equivalent required; college coursework or associate degree (required )
- Prior experience in a medical front desk or administrative healthcare setting (required)
- Proficient in electronic medical records (EMR) systems and general computer skills (required)
- Excellent verbal and written communication skills
- Strong attention to detail and ability to multitask in a fast-paced environment
- Friendly, compassionate, and professional demeanor with patients and staff
- Ability to work collaboratively as part of a multidisciplinary healthcare team
Benefits
- PTO
- 401 K plan
- Holiday PTO
- Health Insurance/Dental Insurance
- Life Insurance
Join a clinic that puts patients first and supports team collaboration to improve lives.
Apply today to be a part of the Neuropathy Treatment Clinic of Oklahoma's mission to deliver meaningful care with purpose and integrity.
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