Job Description

At Skin Artisans by Edina Plastic Surgery, we believe confidence is beautiful. Every patient interaction—from the first phone call to the final follow-up—is a chance to help someone feel more empowered, radiant, and aligned with the best version of themselves.

As a Patient Coordinator at our Minnetonka location, you’ll be the welcoming face of our med spa, guiding patients through their aesthetic journey and ensuring an exceptional experience at every touchpoint.

We’re seeking someone who is passionate about patient care, highly professional, and thrives in a fast-paced, beauty and wellness-driven environment.

Front Desk & Patient Coordination

Warmly greet patients in person and on the phone—setting the tone for a five-star experience
Schedule consultations, injectable treatments, skincare services, and laser appointments
Manage appointment reminders, confirmations, and follow-up communication
Present treatment plans, pricing, promotions, and financing options
Guide new patients through paperwork, intake, and EMR documentation (Nextech)
Communicate effectively with providers about patient goals and expectations

Practice Support

Maintain accurate patient records and documentation in our EMR system
Ensure HIPAA compliance and uphold patient privacy protocols
Collaborate with clinical and administrative teams to streamline operations
Support promotions and events by answering inquiries and booking patients
Assist with physical inventory counts of retail, injectable, and wellness products to ensure accurate tracking and replenishment

Professional Growth & Team Contribution

Participate in training sessions, meetings, and ongoing education to stay current with industry trends
Represent Skin Artisans with professionalism, polish, and kindness every day

Requirements

3–5 years of experience in healthcare, aesthetics, or high-end customer service
Excellent communication and organizational skills
Ability to multitask and stay calm in a dynamic environment
Strong computer proficiency (Microsoft Office; EMR experience a plus)
Passion for aesthetics, skincare, and helping people feel confident

Why Work with Us?

At Skin Artisans, we show up with purpose and heart. You’ll be surrounded by a supportive team in a beautiful, fast-paced med spa environment. We are part of Edina Plastic Surgery, a nationally recognized aesthetic brand backed by an incredible team of providers and professionals who care deeply about the patient experience—and each other.

We offer:

* 3 weeks of PTO in year one, increasing over time

* Paid holidays, including your birthday

* Up to 4 hours paid time off annually for personal medical/dental appointments

* Employee discounts on services and skincare

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Patient Coordinator - Medical Spa Front Desk at United Aesthetics Alliance

Job Description

Job Description

Resume Suggestions

Explore More Opportunities