Patient Intake Coordinator at Saafe Behavioral Svcs.

Saafe Behavioral Services is a compassionate, community-driven mental health facility dedicated to providing accessible and culturally competent care to individuals and families in need. Our team is committed to fostering a welcoming environment for all who seek support.

Position Overview:
We are currently seeking a dedicated and bilingual (Spanish-speaking) Patient Intake Coordinator to join our team. This entry-level position plays a critical role in welcoming new clients, gathering essential information, and helping individuals access the mental health services they need.

Key Responsibilities:

• Serve as the first point of contact for new clients, both in-person and over the phone.
• Conduct initial intake screenings and collect demographic, insurance, and clinical information.
• Schedule appointments and provide clients with clear instructions on next steps.
• Maintain accurate and confidential records in compliance with HIPAA and facility guidelines.
• Collaborate with clinicians and administrative staff to ensure smooth client transitions.
• Communicate effectively and compassionately with a diverse client population, including Spanish-speaking individuals and families.

Qualifications:

• Fluent in Spanish and English (required).
• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment with empathy and professionalism.
• Proficiency in basic computer and data entry skills.
• Empathy and professionalism when interacting with patients.
• Experience in mental health or healthcare settings is a plus, but not required — we provide comprehensive training.

Benefits:

• Competitive salary.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Professional development opportunities.

Position Details:

• Hours / Full-time
• Compensation / $15 - $16 per hour, commensurate with experience.  

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